FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent, fixed-price quotes- no hourly billing, no surprises. Here’s where our packages start: Web Development: from $1,500 (standard sites) → $3,000+ for eCommerce and custom builds Mobile Apps: $3,000 to $150,000, depending on platform, features, and complexity Social Media Marketing: from $499/month Google Ads Campaigns: from $1,499/month (ad spend separate) Every project includes a free discovery call, a fixed milestone quote within 24 hours, and full IP ownership — you keep the code, designs, and ad accounts. First-time Thumbtack clients get 10% off their first project, and bundled packages (web + marketing) qualify for additional savings.
- What is your typical process for working with a new customer?
Discovery call (free, 30 min) — understand goals, audience, and success metrics. Strategy brief & fixed-price proposal within 24 business hours. Kickoff + senior pod assigned — you work directly with the strategist, designer, and engineer, no account manager layer. Weekly demo sprints with a shared Slack channel for live feedback. Launch, QA, and handoff with documentation + 30-day post-launch support.
- What education and/or training do you have that relates to your work?
Our senior team holds degrees in Computer Science, Design, and Business, plus certifications in Google Ads, Meta Blueprint, AWS, HubSpot, and SOC2 compliance practices. Collectively, we bring 10+ years of experience shipping products for venture-backed startups and Fortune-level brands.