North Texas IT Department

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Computer issue

Computer type

Desktop or laptop

Responds in about 4 hours

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About

I provide dependable, detail-oriented IT support with a focus on clear communication and fast resolution. With experience supporting individuals and small businesses, I take the time to understand the problem, explain solutions in plain language, and make sure everything works before I leave. My goal is simple: fix it right the first time and make technology stress-free.

Overview

Hired 4 times

Serves Denton, TX

Background checked

1 employee

7 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, and Square cash app.

Services offered

Computer issue

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Exceptional 5.0

5 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Joan S.

Jun 18, 2026

•

Hired on Thumbtack

Steven was punctual, extremely pleasant, listening to my concerns. He fixed my wi fi problems and tested my wi fi power which was not as high as it should have been, so I will be calling Astound to fix that problem. He also quickly fixed a printer. He is on my list of people to call for tech problems. Joan Smith, Robson Ranch

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services

Travis K.

Feb 21, 2026

Overall great experience!! My computer was having issues and I couldn’t figure out how to fix it!! Thanks for the repairs and great experience!! Definitely will be using you for all my IT needs!!

Misty S.

Feb 21, 2026

I am older and appreciated Steven listening to my issues, fixing my problems and clearly explaining what I need to do to keep my computer running efficiently moving forward.

Wendell B.

May 20, 2026

•

Hired on Thumbtack

Steven, was very knowledgeable and quick to correct my problems and also explaining the fixes will definitely call him in the future!!!

Details: PC • Desktop • Virus or malware • My home, venue, etc.

Computer Repair

Robert B.

Feb 8, 2026

Steven had great communication and was very easy and a pleasure to work with. He was fast with the repairs and got me back up and running quickly.

Credentials

Background Check

Steven Solis

North Texas IT Department

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