It’s free with no obligation to hire
Hired 12 times
20 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 6:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Photos and Videos
Router Setup and Installation Services
I have been working with Troy Stepp of InterActive home for over a year. He is truly the best in the business. He fixed a multitude of audio/visual, Internet/WiFi issues that we had been trying to resolve with many other companies. He also designed and installed equipment on several big jobs for us that required expertise and ingenuity that he clearly showed. I will continue to use InterActive Home and recommend him 100%.Apr 22, 2018Verified
Home Theater System Wiring
InterActive Home was amazing. Troy is extremely knowledgeable and very professional. Very punctual and updated us on everything as the project progressed. He was very willing to take stuff out of the plans that we didn't want and add alternatives that we chose. Overall, a wonderful experience!Feb 18, 2017VerifiedInterActive Home, LLC's reply
Stacy, We appreciate your gracious review! Thank you for giving us the opportunity to COUNSEL with you on your wants and needs. We are so pleased that you guys were willing to work with us THROUGH the design process to arrive at your final choices. We thoroughly enjoyed helping you transform your home entertainment spaces into beautiful AND functional designs. (Citizens of Thumbtack! : This couple stuck WITH us through a three phase design process - starting at ~$8500.00 and arriving at less than $3500. Our process is ALWAYS about what we know is best for you, COMBINED with what funds you are comfortable investing. Please be willing stay the course, and your review of InterActive Home will likely be very similar!)
Home Theater Surround Sound System Installation
Troy came to our home to confer with us on installing a home theatre system. Even though we decided not to proceed at this time, we will call on him for our future installation. He took the time to look at the equipment already in our home, and gave us a recommendation on other equipment we needed, and the cost. He was very professional, had an excellent knowledge of the technology needed, and spent time with us to explain it's purpose. I recommend him highly.Jan 9, 2017VerifiedInterActive Home, LLC's reply
Thanks for the thoughtful review Winston! It IS a bummer that your "assets" in that new (to you) home weren't quite what you expected / had hoped, but we understand that sometimes "best laid plans" end up requiring new approaches, if not just a little time to regroup. We look forward to the time that our paths can meet again. Regards, Troy
Troy manages our home for us and we couldn't be more satisfied with everything he takes care of for us. No one better in the business and we recommend highlyDec 22, 2016InterActive Home, LLC's reply
Hi Katherine! Thank you so much for your support and trust over these past several years. We can think of no one for whom we'd rather provide technical property management services to you and The Captain. Having such a successful support relationship in a parallel, but different channel from our core competency has been both challenging and rewarding. It has opened up a whole different service pathway for us to explore as a company - and we have you to thank! Have a Merry Christmas, and a blessed 2017! Troy and Elizabeth
Troy Stepp, the owner, is a pleasure to work with. He is very meticulous in giving you what you want in an entertainment system for your home. He is very thorough, making sure everything works the way its suppose to and that you understand how to operate it all. Ladies, if you are frustrated with having multiple remotes to get your entertainment system to do what you want it to do, Troy can give you ONE remote that does it ALL!! Not only does our entertainment system work beautifully, but it looks great too. Highly recommend this company. You won't be disappointed!Dec 23, 2016InterActive Home, LLC's reply
Maria (and her husband Tim), our clients, are a pleasure to work for. Maria has a great eye for cosmetics AND quality and knows how to say what she likes and wants for her home. She's a great "student" when it's time for instructions and she has the patience to allow us to put things together for her in a way that she can appreciate and can understand. Having clients who ALLOW us to provide the services and solutions they NEED is the KEY to success - in ANY business relationship. We wish everyone was like Maria and Tim! Thanks for the generous review! Have a Merry Christmas and a Blessed New Year! Troy
- What should the customer know about your pricing (e.g., discounts, fees)?We are a turn-key Custom Electronics Systems Contractor - and provide not only consultation, design, and installation - but also full system (equipment) sales and service (on both our installations, and those originally performed by others). Our services rates range in price from $110- 285 per hour - depending on the task and scope.
- What is your typical process for working with a new customer?Much of the initial information we need can be collected in a phone conversation. In cases where we really need to see the environment (50/50), digital photos help quite a bit. Otherwise, we will need to come see you! Depending on the distance, we offer an hour of our time at no charge in order to ensure that we can truly help you fully with your needs.
- What education and/or training do you have that relates to your work?30 Years of Hands-on experience with everything from Vintage 2-Channel Tube Equipment to Centrally Distributed 4K AV Systems and the latest in Automation technologies for your connected lifestyle.