If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Restoration Pro Master, we know property damage is stressful, so we move fast, communicate clearly, and treat every job like it’s our own. We specialize in fire, water, mold, and rebuild services, and we are IICRC certified, so customers know the work is done to industry standards. With a background in insurance adjusting, we also understand the claims process and documentation needed to help projects move forward smoothly. Customers hire us because we show up, stay honest, keep them informed, and work hard to make the process as smooth as possible from mitigation to rebuild.
Overview
Serves Duncanville, TX
Background checked
3 employees
1 year in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Services offered
Mold services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Exceptional 5.0
11 reviews
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Read reviews that mention:
Lauren A.
May 12, 2026
⭐⭐⭐⭐⭐ I cannot say enough great things about Restoration Pro Master LLC and the team led by Lavarus Williams. We recently had a major sink overflow in our kitchen that ended up affecting nearly our entire home. It was an incredibly stressful situation, but they responded quickly, arrived promptly, and immediately put us at ease with their professionalism and knowledge.
They thoroughly assessed the damage, explained the mitigation process clearly, and got right to work cleaning, removing damaged materials, and setting up the proper drying equipment. The team worked efficiently and treated our home with care and respect throughout the entire process.
What impressed us most was how organized and effective they were — our home was completely dried within just three days, and all of the demo work and drying services were approved by our insurance company without any issues. Their communication was excellent from start to finish, and you could tell they genuinely cared about doing the job the right way.
If you ever experience water or fire damage, I highly recommend Restoration Pro Master LLC. Professional, fast, honest, and dependable service when you need it most.
Chris W.
Mar 15, 2026
Restoration Pro Master did an excellent job. They were professional, responsive, and handled the work efficiently from start to finish. Lavarus and his team communicated well throughout the process and delivered quality results. I would definitely recommend them to anyone needing restoration services.
Lisa L.
Mar 17, 2026
Restoration Pro Master did a great job restoring our downstairs area after it flooded. They were professional, kind, communicated timely and did a wonderful restoration job.
Patsy C.
Mar 15, 2026
My Grandson clogged our toilet, it caused water damage in our home. We had never dealt with anything like this before and this felt overwhelming from the start. Mr. Williams stepped in quickly, coordinated a pack out crew for our contents, helped us through insurance process, and even helped us get alternate living arrangements, which we did not know was an option. When the adjuster came out to inspect the property, he met Mr. Williams and told me that companies like this make his job easy. That meant alot and reassured me that we were in great hands. Mr. Williams kept us informed throughout the process and made a very stressful situation much easier to get through. We truly appreciate everything that R.P.M. did for us.
Derrick H.
Mar 15, 2026
Very professional and knows exactly what needs to be done when it comes to restoration.
Credentials
Background Check
Lavarus Williams
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the type of damage, the scope of work, and the services needed. We believe in being upfront and clear about pricing so customers understand the work being recommended and why it is needed. In many cases, restoration work may involve insurance, and we make sure documentation is handled professionally to help the process move smoothly. Our goal is to provide quality work, honest communication, and fair pricing based on the actual needs of the project.
What is your typical process for working with a new customer?
Our typical process starts with learning what happened, assessing the damage, and determining what immediate steps are needed to protect the property. From there, we explain the plan clearly, document everything, and begin the necessary mitigation work. We keep the customer informed throughout the process so they know what to expect and what comes next. If repairs are needed after mitigation, we can also handle the rebuild, which makes the process more efficient and less stressful by keeping everything under one roof.
What education and/or training do you have that relates to your work?
We are IICRC certified, which means our work follows recognized industry standards for restoration. We also have hands-on experience in fire, water, and mold restoration, along with a background in insurance adjusting that helps us understand documentation, scope, and the claims process. That combination allows us to approach projects with both technical knowledge and a clear understanding of what customers are dealing with during a loss.
