They personalized my service and matched me to a house keeper that is bilingual and fits my needs. The kitchen nook and the kitchen needed some TLC and Simply Grace delivered. I opted to have my own cleaning supplies (washable rags, sponges, mop, broom vacuum, scrubs, gloves available). I was also given recommendations for cleaners which I will get for the next time). I need to restock supplies after this, a visit to the cleaning aisle and plan to spend about $50. out of pocket for good cleaning and proper cleaning aids. I'm not about making it a struggle for Simply Cleaning and they took this into consideration when I received my timely e voice. I wasn't clear on the tipping procedure if it was an autofill later when the e - voice arrived in my email. I did make sure the home keeper had a break, had some coffee, and had something good to eat. Anyone who works more than 1/2 day gets all that.

House was not fully detailed or even slightly detailed. The housekeeper skipped or missed several areas of the home. After work was done management did not walk the Home to ensure job completion and when called to return their focus was on leaving not checking or finishing the work. Definitely not calling back.

Good value for the price. There were a few minor things left undone but the woman they sent worked for over 8 hours and what she did clean she did very well and thoroughly. Would hire again. The only thing I didn’t appreciate was that they broke one of my candle holders (worth maybe $2) and didn’t tell me. I wouldn’t have minded so much if they would have just been up front about rather than me discovering it later. But otherwise great job.