Fast. Local. Reliable. Plumbing & gas solutions done right the first time. Hop to it… call the Jackrabbit!
Overview
Hired 82 times
Background checked
License verified
4 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2017
Credentials
License verified
PM - Master Plumber
License region: Fort Worth, TX
Background checked
Passed by Richard Malinowski on Dec 6, 2025.
Services offered
Disposal type
Continuous feed
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Great 4.8
161 reviews
5
92%
4
3%
3
1%
2
0%
1
4%
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Read reviews that mention:
Mo K.
May 23, 2026
•
Hired on Thumbtack
Original post:
The response was quick. However, they wanted to charge $445 to $1500 to snake an outdoor line, which is about 5 times the going rate. Most companies charge less than $100. Google - many offer this service for this would have been fine except he dodged my question asking how much they charge. I would never have let them come out here if I knew they were charging more than if I bought the auger myself at Home Depot.
Update:
The comment about the $49 service fee from the owner is dishonest. I was aware of the $49 fee and had no issues with that. The technician tried to save my credit card number in his app for "future transactions" incidentally - fortunately, I caught that before the transaction went through. They were paid their agreed to visit fee of $49 - that was never in question, nor the source of my complaint. That said, there wasn't much "diagnosis" time spent.
I asked how much the actual drain snaking would cost, and THAT was the number that was dodged, and then was told it was $500-$1500. If I had known the starting cost was $500, I wouldn't have engaged the services. As mentioned, many, if not most companies offer this simple quick, 15-20 minute service for $60-$100.
How to improve (since Thumbtack is asking): please be honest and up front. If you charge an hourly rate, say that. If you want to charge $500 to snake a drain, that is your prerogative; however, it isn't your prerogative to dodge the question and then gaslight. You have a lot of positive reviews, so we'll chalk it up to an honest mistake, and, I have updated the review to average.
Details: Poor pipe and drain performance • Septic tank • Sewer main • Less than a week ago • House
Septic System Repair, Maintenance or Inspection
Tony M.
Apr 27, 2017
•
Hired on Thumbtack
Rick was on time. Extremely professional, efficient and skilled at his work. He treated my home as his own by cleaning up afterward. He even offered and did provide to grout around my toilet....which was not expected! Thanks, Rick!
Plumbing Drain Repair
Emily R.
Jun 23, 2017
•
Hired on Thumbtack
Had what we thought was a weird problem to diagnose. Our warranty sent a plumber that couldn't determine the problem. Days pass and we were still getting an intermittent sewer smell from our bathroom. Warranty company wouldn't send someone based on what they thought was an undiagnosable problem. So, I cast a net over Thumbtack and Rick from AAA responded quickly. He could be at my house same day at no charge to diagnose. He arrived promptly in the evening, determined the cause immediately, and gave a reasonable quote. It was fixed on the spot. Quick, courteous, clean, and personable every step of the way. Would recommend and use again!
Emergency Plumbing
Brittany W.
May 15, 2026
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From Google
I was impressed with how professional and honest this plumbing company was. They diagnosed the problem quickly, gave upfront pricing, and completed the repair the same day. The technician was respectful and took the time to answer all my questions. Highly recommend!
Jackrabbit Plumbing and Gas's reply
Thank you Mrs Watson for your generous review
Jeff
May 12, 2026
•
From Google
These guys are friendly, professional, and reliable. I would definitely recommend them. Make sure to talk to Rick when you call.
Jackrabbit Plumbing and Gas's reply
Thank you Jeff for your kind words.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We give free estimates on all jobs and up front pricing for everything.
What is your typical process for working with a new customer?
Weather your a previous or new client, every one is treated with the same amount of hard work and guarantee.
What education and/or training do you have that relates to your work?
Residential service
Residential remodels
Drain cleaning
Commercial service
Commercial remodels
New home construction
New commercial construction
