Your Help Desk

Fort Worth, TX

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About this pro

How does your business stand out?

We offer fast, friendly and affordable computers services. Typically, systems are turned around the same day and our customers only pay for "hands on" time. For more information, see our website

What do you enjoy about the work you do?

We're problem solvers, we love to help our customers resolve their technology problems and in many cases get their business back to production.

Location

Fort Worth, TX 76118

Reviews

2 Reviews
  • Denise K. Aug 27, 2013
    They responded quickly and treated me with respect about my computer repair. They were friendly and made me feel confident that I made the right choice in choosing them. I won't go anywhere else!
    Jo B. Aug 28, 2013

    Thank you for the kind review, it's much appreciated.

  • Colton T. Aug 31, 2010
    Very easy to work with, personable, and overall great service.

Q&A

What education and/or training do you have that relates to your work?
Yes, technology is always evolving.
How did you get started doing this type of work?
Technology fascinates everyone on our team and we saw a niche that wasn't being serviced. Combining what we love with what was needed was a win/win for Your Help Desk.
Describe a recent project you are fond of. How long did it take?
We replaced a stale website with challenging navigation with a contemporary site that demonstates industry usability standards. The client saw a 400% increase in traffic and sales.
What advice would you give a customer looking to hire a provider in your area of work?
We listen to the customer, document the problem, provide an estimate on time and price and then we deliver. This discussion is vital to client satisfaction and we have very happy customers.
What questions should customers think through before talking to professionals about their project?
Technology expertise takes time, money and effort to develop. Exceptional customer service is one of the rarest commodities on the planet. At Your Help Desk, we deliver both and we're happy to do it!