FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Desktop and Laptop Repair $60 Flat Rate, Not Per Hour (Parts are extra) Virus/Malware Removal Any Software or Hardware Replacement/Repair Clone Existing Hard Drive Onto New One Reset Windows Passwords.
- What is your typical process for working with a new customer?
We typically schedule an in-depth initial consultation. We do charge a $40 Diagnostic fee. However, this fee is applied to your Repair cost should you hire. During the Diagnostic we strive to provide as much information as possible regarding your particular repair issue.
- What education and/or training do you have that relates to your work?
I have a bachelor's degree in computer science with a 4.0 grade average and I have worked for several corporate IT departments I subscribe to several computer magazines and websites to help keep up to date on the latest advances in technology.