We have an older house and our dryer was vented into our crawl space, just a few feet from the furnace. Not an ideal set up, so we asked for quotes to have the vent run outside. Joshua was very responsive and detailed during the quote process. He was also very specific re: what would be included in the job. We had a minor change in specs vs what we'd originally told him re: the length of the vent we needed and he was flexible and willing to work around that. We needed the work done quickly. He was able to schedule the job within 2 days of us requesting a quote. He showed up on time, completed the work in a timely manner, the vent looked professional and clean, and he did not leave a mess in our house. His price was higher than the other quote I got, but his reviews were much better. I'd say that the reviews are spot on and I would hire him again.