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Hired 23 times
25 years in business
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I felt the owner did a very good job of managing however it wasn't until after they showed up that he stated that the most important thing in my cleaning project I needed done and was in my project description to begin with, that they don't do. The women didn't stay for the full three hours and the work they did was not very goodMay 11, 2019Verified
Sherrie did a good job cleaning, however I think they needed to send out more than one person. What she did clean she did a great job. Missed a few things here and there.Mar 2, 2019VerifiedSpencer's Janitorial's reply
Hi Scotti thanks for the feedback, our policy is to ensure with the customer that everthing is to your satisfaction. I will be sure to continue to train our cleaners to do a walkthrough with our customers. Thanks for allowing Spencer's to take care of your cleaning needs.
She did an amazing job cleaning my place for move out! Exceptional attention to detail!Jul 8, 2018VerifiedSpencer's Janitorial's reply
Thanks so much. We do appreciate you entrusting us with your cleaning needs.
Friendly interaction. They were on time and did a very thorough cleaning!Oct 31, 2018Verified
Showed up early, very detailed cleaning, and fair priced. A real value.Feb 20, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I use the industry standard pricing software that will give the best market price.
- What is your typical process for working with a new customer?Finding out exactly what the customer cleaning needs are, weather they are looking for a one time cleaning or recurring service. What day and times works best for them.
- What education and/or training do you have that relates to your work?I took seminars with different Janitorial companies in the area.