FAQs
- What is your typical process for working with a new customer?
I would typically treat new customers as if they were already a valued recent customer. First acquaintances and learning the Sprinker System layout is usually the only thing different from my process for working with new customers.
- What education and/or training do you have that relates to your work?
I am experienced and well trained in many different fields that relate to my work. I first worked and trained to be an automotive technician early in my career life and then I went on to cnc machining and fabrication. I eventually went on to work for a city water utility where I learned about customer service while reading and repairing leaks on water meters, I also learned about the cities water distribution system while working with crews to repair main breaks and service line repairs, I even performed free irrigation water audits and backflow studies to aid in the efforts of water conservation and water health. I now work as a water treatment plant operator and maintenance/tradesman where I run and maintain a plant which treats and delivers up to 45 million gallons of water per day. All of which greatly contributed to my inclined mechanical skills and other abilities which I apply to the ever advancing and complex systems that are irrigation systems today. I am trained and licensed under the TCEQ as a Surface Water Treatment Plant Operator, A Landscape Irrigator and Backflow Prevention Assembly Tester.
- What advice would you give a customer looking to hire a provider in your area of work?
I would advise customers to hire a professional who is LICENSED and experienced. Some people dont realize that an irrigation system is as complex as it is. It also is expensive and it's better to get the qualified professional to service your system to ensure that repairs are done not only correctly the first time, but safely too because most all landscape irrigation systems are attached to potable water systems which is the same water you drink! It can be easily contaminated if an unqualified person makes a mistake when repairing your system. All licensed irrigators and backflow testers are required to display license numbers anywhere they advertise their business. So if you don't see it, ask for it and check with the TCEQ website to confirm its legitimacy.