FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is determined by the difficulty and scope of the service requested, as well as the distance needed to be driven. We offer competitive pricing with a level of service that other locksmiths simply cant compete with.
- What is your typical process for working with a new customer?
First, we will contact you or vice versa. Once we are on the phone we will go over what services you require, details, location, and pricing. Once all these are agreed upon, our State Licensed and Insured Locksmith will arrive promptly and begin by troubleshooting your issue and informing you about what exactly he's going to do. After the service is performed, our knowledgeable technician will explain to you the important aspects of the repair that was completed, as well as anything you need to look out for down the road.
- What education and/or training do you have that relates to your work?
National Builders License. State Issued Locksmith Registration & Certification. First Class Locksmith is certified as a company by the State of Texas to perform all manners of locksmith services. Our technicians attend mandatory training and certification classes as mandated by The State of Texas.