FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Valor Air, we believe in honest, upfront pricing with no hidden fees. We offer competitive rates, clear estimates before any work begins, and discounts for veterans, first responders, educators and seniors. Financing options are also available for larger projects such as system replacements.
- What is your typical process for working with a new customer?
We begin with a brief conversation to understand your needs, followed by a thorough diagnostic or consultation. Once we’ve assessed the issue, we clearly explain your options and pricing. With your approval, we complete the work efficiently and ensure everything is running perfectly before we leave. You’ll receive transparent updates at every step.
- What education and/or training do you have that relates to your work?
Our team is licensed and certified HVAC professionals, trained in the latest industry standards, technologies, and safety practices. As a veteran-owned and operated company, we carry forward the discipline, precision, and accountability from our military service into every job.