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Hy-Sheen Custom Cleaning

Hy-Sheen Custom Cleaning

Dallas, TX

7 years in service

4 employees

Gold profile

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“We Take The Dust With Us!”

Bio

We are a hands on husband and wife team that love to clean. We've dedicated the last 8 years to growing our business and building relationships. Hy-Sheen is one of Dallas' premier commercial & residential cleaning services.

About Hy-Sheen Custom Cleaning

hired 16 times on Thumbtack

We clean all surfaces, high-dust removal from ceiling pipes, duct work, vents, light fixtures, etc. We also do stain removal, scrubbing, dusting and vacuuming of all surfaces including trim work and office furniture. We provide cleaning of the insides of desks and file cabinets.

We perform full sanitizing of kitchens and bathrooms to make them ready for your use. We scrub floors and tiles, polish stainless steel, wipe walls, and more. Floor cleaning, waxing, and buffing are also available. We provide cleaning of windowsills and window frames, window and glass cleaning including scraping and etching removal.

Areas of expertise:

* Move in - Move out Cleaning
* Commercial Cleaning
* Special Project Cleaning
* Construction Clean Up
* Post-Construction Cleaning
* Make-Ready For Sale Cleaning

Custom Cleaning, satisfaction is guaranteed!

Location

Dallas, TX 75287

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Reviews

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  • 5/5 stars House Cleaning (One Time) Verified Review

    It was a pleasure to work with Bobby & Mayella! They were so professional, always on time, and did an amazing job cleaning up our home after construction and before move in. I really appreciated their attention to detail. Hire Hy-Sheen! They are top-notch people with top-notch service!

  • 5/5 stars House Cleaning (One Time) Verified Review

    The Hysmith's left my house immaculate. We bought a house built in 1936 and when they finished cleaning, it felt brand new. They were very pleasant and easy to work with; punctual, easy to contact and very trustworthy.

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on May 13, 2015:

    Thank you Janice, we appreciate the kind words. Your home is beautiful and it truly deserved the "Hy-Sheen" touch. Enjoy your new home.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Hy-sheen Custom Cleaning is professionally run business with extremely high standards. Their work is flawless and their staff is on time, dependable and thorough. Additionally they leave no stone unturned and deliver on their promise to do an exceptional job. A+!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 23, 2015:

    Thank you Lauri. We do enjoy what we do so naturally we tend to go above and beyond the expectations. Thank you for valuing our work.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Highly recommend this great husband and wife team! They recently completed cleaning my daughters house that she moved out of and they needed a complete house cleaning for the new homeowners moving in as part of their sale conditions. I was visiting from New York and was there the day they came to provide the service. They are very prodessional, through, and had two of their employees working with them. The house was sparkling top to bottom! And thank you Mayella for sharing cleaning tips that I will use back home. I have a cleaning gal back home and I rate Hy-Sheen right up there with my satisfaction of my cleaning gal! Thank you again!
    Sir

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 23, 2015:

    Thank you Colleen, it was truly a pleasure meeting you! I'm glad you will be able to use some of my "Hy-Sheen" tips. Have a safe trip back to NY.

  • 5/5 stars

    Just had Hy-Sheen do move out cleaning on our home here in McKinney---great service and a-one job!!!!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 8, 2015:

    Thanks Don! We are looking forward to seeing the Duck Room :-)
    Enjoy your new beautiful home!

  • 5/5 stars House Cleaning (One Time) Verified Review

    We hired Bobby and Mayella to do a deep-cleaning in preparation of us putting our house on the market. Our house had been neglected for a while, and really needed a good professional cleaning. They visited us and spent time evaluating the house to provide us with a very fair quote. They spent 5 hours at our house with 4 people, including Bobby and Mayella. When I got home and saw the job they had done, I was amazed. I keep finding things that were cleaned that I wouldn't have expected to be cleaned, and I haven't found a spot they missed yet. They were right on time at both the quote appointment and the cleaning appointment.

    Overall, they did an outstanding job that was well worth the cost of the cleaning. I would definitely recommend them, and will hire them again when I need another cleaning!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 8, 2015:

    Thank you Brandon. We truly appreciate your kind words. Best of luck to you and Beth on selling your home, I'm sure it'll go super fast. Thanks again! P.S. Thank you for your service Airman!

  • 5/5 stars

    Bobby & Mayella were wonderful! We were selling our house and moving into a new one, and we only had 1 day with access to the new house before we moved all of our furniture in. They were very flexible with what we needed, and they drove all the way out to Azle to clean our house. The house looked immaculate when they were done, and it was move-in ready, just like they promised!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 8, 2015:

    Thank you Sarah, we appreciate your business - feel free to spread the word! Enjoy your new home.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Hy-Sheen made my home look as close to new as a 13 yr old house could possibly look. They did everything they promised, did it well and at a fair price. The owners are involved in the work and hands-on. They even referred me to use a different type of cleaner for carpets because they thought it would be better for me to have a more specialized service ( old carpets with many stains) That shows their integrity in my book.

    I HIGHLY recommend them.

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on March 31, 2015:

    Thank you for valuing our cleaning service. We take pride in all our work. Enjoy your new home!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Working with Bobby and Mayella was a pleasure from start to finish. They were by far the most professional quote we got and their work was first rate. We had multiple remodel projects done, and our home was covered, top to bottom, in construction dust. It now sparkles like new and smells wonderful. They cleaned every nook and cranny. I highly recommend their services.

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on March 15, 2015:

    Thank you Phillip, it was a pleasure getting to know you and Don. Good luck on the sale of your home. Please give us a call if you need help getting it cleaned for the new owners!

  • 5/5 stars House Cleaning (One Time) Verified Review

    I was so impressed with Bobby, Mayella and their Team. From the onset, there was a huge difference from the other applicants for my DEEP SPRING CLEANING. They wanted to UNDERSTAND what I needed done in my "top to bottom" and then put a plan together---not just assume. Their quote of $1 was crystal clear to me, as how can anyone stick to a quote when they have not sat down and talked with you, or seen job?

    Bobby and Mayella made themselves readily available for a site visit and spent time going through each room to discuss any special needs or requirements. They sent me a proposal w/i 24 hours and we scheduled the cleaning w/i a week. They said they would touch every item in my home---AND they did!!! My house is 19 years old and although I have bi-monthly cleaning---it was not getting a deep, deep cleaning and it was time to have a Team come in and do it right.

    They spent lots of time (2 very long days), were very careful with my treasures, they LOVED my pets and they went ABOVE and BEYOND each day in cleaning everything in my house! Folks---you get what you pay for, and if you truly want a perfect cleaning, with people that love what they do...Bobby and Mayella are it! I have already scheduled a 6 month follow up and feel lucky to get on their calendar! The only negative is that there is not a choice for 10 stars!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on March 11, 2015:

    Dawn, Thank you for taking the time to write a review on us. We truly do enjoy what we do especially because we get to meet wonderful people like you!

  • 5/5 stars House Cleaning (One Time) Verified Review

    We recently had a large renovation completed in our home and hired Hy-Sheen Custom Cleanung to do the work. They were professional, prompt and the work was outstanding. I'm able to move back into our home knowing the dust left behind from the renovation is removed. Thank you to the full team for a job well done!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on March 11, 2015:

    You are welcome Lynne. It was a pleasure to work with someone so well organized.

  • 5/5 stars House Cleaning (One Time) Verified Review

    I own multiple rental properties (out of state). I wish the cleaning people I dealt with were even close to this good. At first I thought they were a little pricey, but their work was top notch and worth every penney. I had them clean our (built in 1981) house that we just bought in Plano. My wife was stunned and how good it looked. My wife was very happy and that made me very happy. I am going to use them to clean the apartment I am about to move out of.

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on March 4, 2015:

    Thank you Mike. I'm glad your wife was pleased, that's always our goal. If mama ain't happy, nobody's happy. 😄. Enjoy your new home!

  • 5/5 stars House Cleaning (One Time) Verified Review

    Very professional, was able to do work from home. They took the time to make sure the house would welcome guests. Gave really good helpful hints on how maintain the house.

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on March 4, 2015:

    Thank you Bryan. It was a pleasure. Glad we were able to help you out. Enjoy your clean home!

  • 5/5 stars

    Highly recommended! Use them for my rental property after tenant moves out. Unbelievable work and worth every penny! Could not find a spec of dust or dirt anywhere - even the garage was spotless. My rental property looked brand new! Recommended them to a friend after a remodel job of a newly purchased home and she had the same unbelievable experience. Cannot say enough good things about their work!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on February 28, 2015:

    Thank you Jami, we appreciate the kind words. Thank you for the recommendation to De - we were able to help her out with her new and old home making the transition from one home to another easier for her.

  • 5/5 stars

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on February 28, 2015:

    Oscar, you are a man of few words but the 5 stars mean a lot to us. We look forward to cleaning up the new Neiman offices in the coming months.

  • 5/5 stars

    I work for a commercial general contractor and we use Bobby and Mayella on every build! They are the most incredible people and crew. They take a site that looks terrible and make you want to eat off of any service you see. They're on time, they pay attention to detail and don't drain your budget either. I would highly and do highly recommend Hy-Sheen Custom Cleaning

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 8, 2015:

    Thanks Caleb. We try to stick to our "satisfaction guaranteed".

  • 5/5 stars House Cleaning (One Time) Verified Review

    Wow! Bobby and Mayella and crew are cleaning wizards! Hy-Sheen cleaned my new house before we moved in, and when they finally finished (took 10 hours!), it smelled wonderful and just gleamed! There can not be any cleaning company that can beat these people for clean! Hy-Sheen isn't going to be the low price bid because they are there to do the job correctly and well, no matter how long it takes. I've hired maid services that have a set time,method and price for a job; they have left my house half clean and me disappointed. Not so with Hy-Sheen; they were professional cleaners after my own heart. When they say "clean", they mean it! Bobby and Mayella and crew arrived on time, came totally equipped and prepared. They are friendly and pleasant to work with, trustworthy, and straight forward in their preliminary visit and pricing. I will certainly call them again!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 8, 2015:

    Thank you Stephanie, it was a pleasure meeting you and Richard. Your home turned out beautifully. Enjoy your home and thanks for the extra tile :-)

  • 5/5 stars

    Bobby and Mayella have cleaned Athleta projects that I have built in the Dallas and Fort Worth area. Both were a post construction pre clean and final clean. They are always on time and didn't miss a spec of dust, which trust me, there was plenty of it. when it comes time for the client walk through its a big help to have a spotless project and you can count on that when they do a job for you. Thanks, hope to see you again soon on a project.

  • 5/5 stars

    Luxury retail construction requires top notch subcontractors. Hy-Sheen is the most professional cleaning company I have ever used. Professional, courteous and prompt.

  • 5/5 stars House Cleaning (One Time) Verified Review

    This was the most efficient handling of retaining a service. Bobby and Mayella are extremely professional and were prompt in their response and availability to meet me at my home to assess my needs. Their quote was competitive and I look forward to the service they will be providing on Feb 23rd.

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on April 8, 2015:

    Cindy, I hope you are enjoying your new home in Florida. We appreciate your kind words. Take care and have fun!

  • 5/5 stars

    Hy-Sheen Custom Cleaning provide exceptional service. Bobby & Mayella take great pride in their work that goes well beyond basic cleaning. I have used them for several projects now and every time I’m overwhelemed by their professionalism, flexibility with scheduling, and overall quality of work. I will definitely use them for all our projects.

  • 5/5 stars

    Bobby and Mayella were amazing...the best! Having just finished a remodel I did not think my house would ever be rid of dust and clean but they cleaned from top to bottom and it was a joy to have my house back. And they are incredibly nice!

  • 5/5 stars

    We have used Hy-Sheen for the past couple of years on a varying scale sized projects. Always have had great execution, pricing, and scheduling. I would highly recommend them to anyone looking for their services.

  • 5/5 stars

    They are AWESOME! Best money I've ever spent. They deep cleaned my very dirty new house so we could move into a clean healthy house. Bobby and Mayella were wonderful to deal with and the new house is cleaner than I thought was possible. Their communication and work ethic was amazing. I love that they work at your house the entire time with their employees. This is how all businesses should be run!

  • 5/5 stars

    Bobby & Mayella have done several post construction cleanings for me on luxury retail projects. The projects are challenging in terms of schedule and quality yet Bobby & Mayella handled them very well. I would highly recommend them.

  • 5/5 stars

    Very satisfied. Really top quality work and great customer service. Nice people to deal with.

  • 5/5 stars

    Bobby & Mayella have done the final clean on a lot of our
    projects. they have always done a very good job & have always been on time.
    Dale Culbertson EIB Contractors

  • 5/5 stars

    Bobby and Mayella have completed several final clean projects for us and they do an excellent job! They have outstanding customer service. They are always there when they tell us they will be there. Will definitely continue to use them!

  • 5/5 stars

    Working with Bobby and Mayella at the newly constructed CH Carolina Herrera in NorthPark Center, Dallas TX was definitely a pleasure. Not only were they ultra-attentive, they were professional, thorough, and willing to go the extra mile to meet the standards that I as the GC and the client had set. Another thing that impressed was the fact they are hands-on owners, who work in conjunction w/their staff maintaining quality control and customer satisfaction throughout their project scope. All in all, Hy-Sheen Custom Cleaning is a class act and highly recommended.

    Tony Denofrio
    Superintendent
    Summit Design+Build, Chicago. IL

  • 5/5 stars House Cleaning (One Time) Verified Review

    They came out on weekend to walk through home, provided quote same day, and performed the work a few days later. My home is sparkling and ready for move in! They did such a great job and both were so friendly and great to work with. Could not be more pleased! Highly recommend!

    Bobby And Mayella H. from Hy-Sheen Custom Cleaning replied to this review on February 20, 2015:

    Thank you Jennifer. It was our pleasure. Enjoy your new home.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Bobby and Mayella did a excellent job. They cleaned my post remodel & removed all the fine dust. I would defiantly use them again.

  • 5/5 stars

    Bobby, Mayella and their staff are truly detailed professionals. They are always on time, they come well equipped and they stay as long as it takes to get the job done. We handle many high end projects in the Highland Park/NorthPark area and every time we have a project in TX, I will definitely use them again and again. I highly recommend their services. You will not be disappointed! They are one of a kind.

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. Customers should review the providers website and check any references given to insure they receive the service they pay for. Check other search engines for reviews as well. Excellent providers will only have excellent reviews.

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. There is a lot more to the cleaning process than most people think. If you want to make sure an area gets covered, take a picture of it prior to the cleaning then double check their work to make sure that area got covered.

Q. What questions should a consumer ask to hire the right service professional?

A. How detailed are you in cleaning?
How much experience do you have?
Are you insured? If so, what are your limits?
Can you give me references?

Q. What important information should buyers have thought through before seeking you out?

A. Customers should know what it is they are looking for and don't be afraid to ask for something out of the ordinary. Where there is a will, there is a way.

Q. Why does your work stand out from others who do what you do?

A. We are dependable, we do the cleaning ourselves and we don't sub the job out. We are held accountable for the services we provide. We take pride in the work we do.

Q. What do you like most about your job?

A. We get to interact with different people everyday. We work somewhere different everyday. We get to build long lasting relationships with all of our customers.

Q. What questions do customers most commonly ask you? What's your answer?

A. Most people ask us how we got started in this business. Our answer to that is: We were both in the corporate world and in 2007 we both were laid off. Bobby loves to clean and I love to organize and clean. We put our heads together and started our business right in the middle of a recession! We are still here by the Grace of God!

Q. Do you have a favorite story from your work?

A. My favorite story is a Jesus moment in Fort Worth. We were doing a post construction cleaning at Madewell at University Park Village and Bobby locked our keys in the old Jimmy we had. As we were both trying different ways to get into the truck a man was loading furniture into the store and needed help. Bobby as frustrated as he was decided to stop what he was doing to help the man out. He came back to the truck and was ready to break the glass as I was at the back window trying to get the door open and praying hard at that moment. The man who needed the help with the furniture came out of the store and saw we were having an issue. He used his key to his old GMC truck and IT WORKED! God was truly with us at that moment. I literally fell to my knees and thanked the Good Lord for his help.

Q. What do you wish customers knew about you or your profession?

A. I wish people really understood how much work goes into cleaning and how important it is to the end customer to have a project that is clean and free of dust. We cover top to bottom at every project we do. We may not be the cheapest but I honestly believe we are the best!

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