Joesph Cruz Photography and Design

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Introduction

Greetings Service Seekers! I am a DALLAS/ FORT WORTH ( and surrounding areas ) professional PHOTOGRAPHER. My expertise is in creative vision for all types of PORTRAIT Photography. I am passionate about GRADUATION PORTRAITS having two senior kiddos of my own. Portraits are meant to be personalized and meaningful for you and your family. I also have years of experience in COMMERCIAL and RESIDENTIAL Real Estate PHOTOGRAPHY. Creativity, Vision and Resourcefulness.

Overview

Hired 72 times

Background checked

3 employees

15 years in business

Business hours

Sun3:00 pm - 11:59 pmMon3:00 pm - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Specialties

Photoshoot type

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Reviews

Customers rated this pro highly for value, responsiveness, and work quality.

Great 4.8

43 reviews

5

86%

4

12%

3

2%

2

0%

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Read reviews that mention:

Mackenzie A.

May 19, 2015

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Hired on Thumbtack

$80.. I DEFINITELY got what I paid for to say the least. I've been trying to give this man a fair chance since day 1, and I have been LET DOWN. I graduate June 11th,I took these pictures close to three weeks ago and I have yet to receive ANYTHING. Starting out he told me it would be no problem to get them done fast at short notice (I took them on Sun.. He told me he could get them to me by Tuesday) Before my photoshoot I found myself asking him "are you still shooting me this Saturday?" And also questions like this (one week after my photos were actually taken) "Have you gotten a chance to finish my pictures".. "When do you think they will be done". My point is, is that I shouldn't have to come to you especially when I'M the one that is paying for this service. I shouldn't feel in the clouds about anything that involves my cash. This is YOUR job, so it is expected for you to give the ultimate customer service and treat it like so. Now I did everything I was asked to do.. When he finally did send my pictures he sent them half edited, and it was the "small copy " pictures through a link (not the final ones).. I picked out 21photos that I wanted him to make final just like he asked, and I noticed that a few pics had this special filter.. I asked if he didn't mind doing all of the pictures like that (through email).. No reply!! My second point is that this man is so unprofessional. Instead of telling me he can't do this, he just bothered to not reply when again, I've already paid him!! Throughout this process he picked and chose what emails he wanted to reply to, and it was complete b.s. My mom had to call him TWICE recently (of course he answered the first time thinking it was a new customer wanting his crappy services) but the second time he obviously didn't answer nor respond to her message. I'm out of school in two weeks and I have no pictures plus I'm out of $80. Such luck right?! I feel really bad seeing all of my friends with their senior pics done and sent out, and I'm here with nothing when I could've just chose someone better. To make a long story short, I DO NOT recommend his services, and within the next week we are taking him to court to get our money back. I really thought this was going to be a stress free process, but I obviously was wrong. Please take my experience as a learning experience, and just pay the money to get quality pictures and most importantly quality service! I hope this review helped someone.

Joesph Cruz Photography and Design's reply

Portrait Photography

Sondra M.

Apr 28, 2015

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Hired on Thumbtack

Portrait Photography

Bob M.

Jan 25, 2016

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Hired on Thumbtack

Charles is amazing! He provided services for personal head shot photos for business. From his initial communication to the final photos was superb service. He made the shooting experience fun and interesting. He also made it all about me and it came through in the photos.

Portrait Photography

Marci P.

Dec 31, 2016

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Hired on Thumbtack

The retouched photos were restored beautifully. He sent various versions of each photo with minor changes so that we could choose exactly what we needed. One photo was damaged, and the other old photo was faded badly. Excellent results. Very happy customers.

Photo Editing, Scanning and Restoration

Mary R.

Feb 6, 2016

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Hired on Thumbtack

Wedding and Event Photography

Credentials

Background Check

Charles Martinez

FAQs

What education and/or training do you have that relates to your work?
Continueing Mentor-ships and master class workshops.
What questions should customers think through before talking to professionals about their project?
Putting a professional camera in anyone's hands 100% does not make them a photographer.

Joesph Cruz Photography and Design

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