RFI SERVICES

Top Pro

$79/service call

(waived if hired)

Zip code

Appliance type

Appliance brand

Property type

Responds in about 14 min

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About

I’m specialized in repairing and maintaining refrigerators, freezers and free standing ice machines for over 13 years. My focus is on quality, great customer experience and fair price.

Overview

Current Top Pro

Hired 1555 times

55 similar jobs done near you

Background checked

1 employee

14 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

Services offered

Appliance type

Property type

Residential

Projects and media

41 photos

Projects and media

41 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

848 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Read reviews that mention:

Greg l.

3 days ago

•

Hired on Thumbtack

Very knowledgeable about refrigeraters and freszers. Unfortunately, I had a bad compressor, So not worth the cost to repair,/

Details: Refrigerator • Frigidaire • Residential

Appliance Repair or Maintenance

Mike F.

3 weeks ago

•

Hired on Thumbtack

Hai did an excellent job on the refrigerator icemaker repair. Great communication, explained what was going on, great fix.

Details: Refrigerator • Whirlpool • Residential

Appliance Repair or Maintenance

Joshua S.

2 weeks ago

•

Hired on Thumbtack

Details: Refrigerator • Frigidaire • Residential

Appliance Repair or Maintenance

Rick B.

2 days ago

•

Hired on Thumbtack

Ice maker/freezer/frig went out in that order on a Sunday. I was lucky enough to find Hai and get an appointment within 24hrs. He was able to assess the problem within 20mins and give me an honest evaluation- repair vs. replacement. With his years of training, employment and experience with Kenmore (and the big name brands that make Kenmore appliances), I felt more than confident trusting Hai to repair my Kenmore Elite and very glad I did- saved myself a ton of time and money.

Details: Refrigerator • Kenmore • Residential

Appliance Repair or Maintenance

Gloria s.

Sep 29, 2025

•

Hired on Thumbtack

Hai was SUPER quick to reply to our request for a quote even on a weekend. He came exactly when we wanted him too and was very timely and responsive. He was very efficient and friendly making us feel very comfortable as a single female. He diagnosed the problem easily after explaining he ONLY worked on refrigerators. He gave a discount for being a senior (and other categories such as military, first responders, teachers, etc) He showed up with a rolling parts store with him and was ready to fix the problem on the spot. He explained what he did and why we had the problem. He also gave us a 90 day warranty on his work along with a written receipt. He asked if we were happy and had any questions several times to be sure we really were. He also gave us a formula to use. If the repair costs 50% or less of a new refrigerator then repair...do not replace. Older refrigerators are built better and have less issues than newer ones. He also explained why that is happening as well. He was a wealth of information, charged a fair price, showed up timely, texted confirmations and schedule adjustments, was tidy, did his work quickly and was very personable and friendly. He was a hard worker and truly knows the meaning of customer service.

Details: Refrigerator • GE • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Hai Van

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
10% off for men and women in service, veterans, first responders, teachers and 65 and older on repairs
What is your typical process for working with a new customer?
Listen to their complaints, diagnose, give estimate, repair, advice on how to prevent and maintenance
What education and/or training do you have that relates to your work?
Electronic technician at Alcatel. HVAC school at ATI, worked for Sears as refrigeration Technician since 2010

RFI SERVICES

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