We are licensed and insured. Customer satisfaction comes first and foremost, with combined experience of over 20 years we fix the problem right at a reasonable price. We don't try to sell you thousands of dollars worth of equipment when its something that can be replaced at a fraction of the cost.
It's challenging but rewarding to see a customer smile when their expectations are surpassed.
Overview
Hired 222 times
Background checked
Verified business
License verified
3 employees
12 years in business
Business hours
SunClosedMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
2022
2019
2018
2017
Services offered
Specific air testing required
Mold
Asbestos
Radon
Lead
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
148 reviews
5
92%
4
4%
3
1%
2
1%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kimberly M.
Mar 19, 2024
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Hired on Thumbtack
I would highly recommend! Our unit was blowing hot air and they were able to come check it the same day and had it repaired within 24 hours. Price was fair as well .. very pleased!!!!!!
Details: Repair • Only warm air is blowing from the vents • Routine maintenance • Closet • Outside • House
Central Air Conditioning Repair or Maintenance
Mathan P.
Apr 18, 2024
•
Hired on Thumbtack
Excellent service and completed with few minutes and able to address the issue . Gerardo was experienced and found the issue within few minutes and fixed it. Also explained the problem more in detail. Great and good service !!!
Will definitely recommend and use for future projects/repairs. Prompt response, diagnosis of the problem and repair. Honest straight forward and reasonably priced. It was a pleasure doing business with Gerardo and True Comfort Heating and Air Conditioning!!
Details: Repair • A month ago or longer • Electric (most common) • Attic • Ground floor • House
Central Air Conditioning Repair or Maintenance
Madison P.
Jun 30, 2019
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Hired on Thumbtack
I woke up to warm air blowing out of my vents; called home warranty and company they assigned was closed on Sunday. Rushed over to Thumbtack and reached out to several vendors and True Comfort responded and asked me to check the breaker and make sure my filters weren’t dirty. I reset a/c breakers and changed filters and my a/c is cooling again. He could’ve just made the appt and came out and charged me to do this but he didn’t. He provided excellence customer service via the messaging app on Thumbtack and saved me money. I highly recommend True Comfort. If a company is willing to put the customer over a sale then they are with doing business with.
Details: Routine Maintenance • Only warm air is blowing from the vents • Outside • Ground floor • Condo/Apartment
Central Air Conditioning Repair or Maintenance
Candace O.
Dec 3, 2018
•
Hired on Thumbtack
Very quick response! The technician got back to me within minutes of my request and was on site within 2 hours. He did an in depth diagnostic of my issue and did not charge me when it became clear it was not an HVAC issue. Would definitely use again!
Details: Repair • A few weeks ago • Electric (most common) • Attic • Ground floor • Condo/Apartment
Central Air Conditioning Repair or Maintenance
Credentials
License
License type: Air Conditioning / Refrigeration Contractor
License state: TX
License verified on 3/17/2022
Business Verified
TRUE COMFORT heating and air conditioning llc verified
Background Check
Gerardo Arreguin
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We would like our customers to understand that we are there to help them. As aggravating and sometimes scary it is for an HVAC system to break down, we will always do our best to repair first before replacing a system. We know what a strain on finances a system replacement can be, that is why we always try to work with our customers financial situation.
What is your typical process for working with a new customer?
Our process is to get as much information from our customers over the phone. If possible have our customer perform a couple actions we suggest for them to try, to see if we can have them correct the issue. Sometimes something as simple as replacing batteries or replacing the filter does the job. If further assistance is needed we schedule them as soon as possible to have them up and running.
What education and/or training do you have that relates to your work?
I started taking HVAC courses in Eastfield community college in 2003 after high school. Till this day we attend every class we can from Trane to keep our skills sharpened and learn the new emerging technologies such as high efficiency variable speed systems.
