FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that I have a 7x14 Trailer with 6ft walls and we pack our trailer to the top. When I price I first charge for the trailer load and how full it will be. Next thing to consider is the amount of heavy lifting it'll be and how far it'll be carried or dollied. If there is any stairs or any other challenges.
- What is your typical process for working with a new customer?
Typically I'll ask for pictures of items that need moved, removed or hauled. I like to quote on the phone so we won't waste each other's time. I would like to have a brief conversation about the job over the phone If that's possible so we can be on the same page. The customer and i can both decide quickly if this is the right fit for both parties.
- What education and/or training do you have that relates to your work?
I worked in cabinet installation for schools & hospitals for 15 years. Every jobsite we had to unload a 18 wheeler truck full of heavy cabinets from bottom to top full. I would unload as many as 3 trucks in 1 day in the hot summers of Texas. I also had to demo old cabinets in certain jobs so I'm no stranger to anything heavy. I actually enjoy an active lifestyle so to me it's fun.