- What should the customer know about your pricing (e.g., discounts, fees)?
Each paint project is unique and has its own nuances. Although a general range can be offered, (there is a cheap way and a professional way of doing the job) we strive for customer satisfaction, honesty, and work well with those who take pride in their home. I would advise to use caution if someone uses $0, cannot offer a range of pricing or low balls the cost to gain an in person estimate so they can uses their "sales" skills to steer you into an much more expensive cost.
- What is your typical process for working with a new customer?
1. Talk for a few minutes or message over email/text to get an idea of the project. 2. Set up a time to meet in person and see the scope of the area(s) to be painted, size, what kind of surface, prep work involved, etc.. 4. Find out your expectations of the finished job. 5. Provide a detailed estimate and discuss when the project can be completed.
- What education and/or training do you have that relates to your work?
MBA- Business administration, management. Flipped and remodeled several homes in the area. Local and lived in the area most my life, and established a network of professionals.