Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
TRUE NORTH STRATEGIC PLUMBING is a licensed and insured plumbing company serving Houston and surrounding areas. With over 23 years of plumbing experience, we provide honest service, dependable scheduling, and quality workmanship for residential and commercial customers. We take pride in doing the job right and delivering professional plumbing solutions our customers can trust.
Licensed & Insured (MPL#46795)
23+ Years of Plumbing Experience
Fingerprint & Background Checked
Professional Plumbing Service You Can Trust
Overview
Current Top Pro
Hired 42 times
Background checked
License verified
9 employees
3 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Credentials
License verified
Plumber - Responsible Master Plumber (RMP)
License state: TX
Background checked
Passed by Jose Jesus Martinez Jasso on Apr 7, 2026.
Services offered
Drain problem
Clogs
Slow drains
Leaks (area known)
Leaks (area unknown)
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
26 reviews
5
96%
4
0%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Charles B.
Jun 3, 2026
•
Hired on Thumbtack
These guys are what other businesses need to pattern their businesses after! They were the most reasonable rate and let me buy my own hot water heater from the hardware store I work at! They are wonderful!
Details: Repair • No hot water • Gas tank • Attic • House • Owner
Water Heater Repair or Maintenance
Lucinia G.
May 28, 2026
•
Hired on Thumbtack
This company was able to quote my project quickly will full details. Job went exatly as described before booking. I would recommend and will use again.
Details: Installation or replacement • No hot water • Part malfunctioning • Gas tank • Attic • House • Owner
Water Heater Repair or Maintenance
Tomas G.
Apr 11, 2026
•
Hired on Thumbtack
Jose was easy to work with. Unlike other service providers he can give you a good estimate and stick with it. While others will probably bait and switch and give you a surprising quote after you invited them to check your situation. Definitely landlord friendly. Highly recommended
Details: Yes, the location has an existing heater • Gas tank (standard) • I would like to discuss with the professional • House
Water Heater Installation or Replacement
Ed D.
Dec 25, 2024
•
Hired on Thumbtack
They did an excellent job in replacing my faucet . Before they proceeded they pointed out a potential problem with old tubing which would have resulted in a leak problem down the road. Quoted an acceptable price to do the total job. Will use them for any future work. Very knowledgeable and professional.
Details: Yes, the location has an existing heater • Gas tank (standard) • House
Water Heater Installation or Replacement
Stephanie M.
Feb 1, 2024
•
Hired on Thumbtack
José was great to work with! He was able to respond quickly to my initial request for help with my water heater that was not providing hot water. He was able to take a look at the water heater and diagnose it the next day. He provided several different options for replacing the water heater and took some time to explain the options in detail to me, which really helped me make an informed decision. He was also great with communication by ensuring to provide me with updates along the way. Lastly, he always made sure to arrive promptly within the time Frame he had provided me. Highly recommend working with him for any plumbing needs.
Details: Repair • Water isn't hot enough • No hot water • Electric tankless • Other room • House
Water Heater Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair and competitive pricing based on the scope of work, materials, and labor required. Our goal is to be clear, professional, and upfront so customers understand the value and quality behind the work we provide.
What is your typical process for working with a new customer?
We start by learning about the customer’s needs, reviewing the scope of work, and gathering any pictures or details needed to understand the issue. From there, we discuss the best solution, explain the next steps clearly, and schedule the work based on the customer’s needs. Our goal is to make the process simple, professional, and stress-free from start to finish.
What education and/or training do you have that relates to your work?
Our background includes plumbing code training, hands-on field experience, and more than 23 years working in both commercial and residential plumbing. This combination of training and real-world experience allows us to deliver safe, professional, and dependable plumbing solutions.
