FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the equipment, the scope of work, and the parts or materials needed. After inspecting the system, we explain our findings and provide a clear estimate for approval before starting any repair or installation. We also offer maintenance options for businesses looking to care for their equipment on a regular schedule.
- What is your typical process for working with a new customer?
For a new customer, we start by discussing the issue or project and scheduling a site visit. We inspect the equipment, explain our findings, and provide a clear estimate before any work begins. Once approved, we schedule the service or installation, complete the work, test the system, and review the results with the customer
- What types of customers have you worked with?
We work with both residential and commercial customers, with a focus on restaurants. Our experience includes HVAC, refrigeration, and ventilation systems for restaurants and other businesses.