ColdSolutions
ColdSolutions

ColdSolutions

Offers remote services
Offers remote services
contact for price

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Type of heating and cooling system
Specific air testing required
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Introduction: We are Licensed, Insured, and a 3rd Generation Service Technician built company, Grandfather, father, and son, therefore do not offer free estimates for our diagnostics or assessments. We embody and instill goodness, work-ethic, and responsibility, by pursuing excellence in service and customer care. We are ColdSolutions, our mission is to provide our clients with first tier service and solutions that include but are not limited to Heating, Venting, Air Conditioning and Commercial Refrigeration needs at their beck and call. "With the most reputational team, we have decided that within 10 years we will become the number one choice for Heating, Venting, Air Conditioning, and Refrigeration solutions of Texas."
Overview

Hired 1 time

Background checked

6 employees

Payment methods

Apple Pay, Credit card

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Featured Projects

16 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Exceptional 5.0

10 reviews

5
100%
4
0%
3
0%
2
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1
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Read reviews that mention:


Thumbtack Customer

Thank you so so much Cold Solutions for coming out and fixing our air conditioning. Your quick response and repair was greatly appreciated by our family. Recommend your services to anyone. Very honest company.
ColdSolutions's reply
Glenda, thank you for your kind words. We are here to service.
Aug 15, 2018
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Review from Google
Thumbtack Customer

We had our unit replaced in Houston this summer. Frederick did an excellent job and did not try to push hard to replace things that did not need replacing. Very happy with the work
ColdSolutions's reply
Thank you for sharing your experience with others! Glad we were able to help!
Oct 20, 2019
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Review from Google
Thumbtack Customer

If you looking for someone to take care of your refrigeration needs cold solutions is the company to go to, in a very few words theyre fast , reliable, honest and they get the job done when you need it.
ColdSolutions's reply
Juan, thank you. We are driven by customers like you that value our service and hard work. Thank you.
May 13, 2019
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Review from Google
Madonna M.

ColdSolutions will always be our go-to for all of our AC needs. Everyone we have worked with has been extremely professional, kind, and knowledgeable. Freddy, the owner, is especially helpful and goes out of his way to make sure the work is done quickly and thoroughly. We feel very grateful to have found a business we trust and can rely on.
Nov 18, 2018
Michael R.

I don’t usually write reviews, but Freddy inspired me to. He and his outfit truly went above and beyond to help me and my family in a time of need. I will be a ColdSolutions Member as long as I am in Houston. I wish him and his crew the very best, and can’t recommend them highly enough.
Nov 18, 2018
Credentials
Background Check

Frederick De Santiago

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    $95 Full System Diagnostic fee. Immediate 'repair quote' upon diagnostic of the problem, quote includes diagnostic fee (Total Price). Fast approval process. If repair is not made, only the diagnostic will be charged. Trip Charge outside City Limits. If Repair is too costly and does not make sense to repair anymore, Diagnostic Fee is credited with a new system replacement. Quote must be presented to the customer in person or virtually. We will not email a quote until replacement is presented to the customer.

  • What is your typical process for working with a new customer?

    Help Customer first. Find Solution. Get proper approvals. Fix problem. Need Second Opinion on repair vs replace? We have properly diagnosed systems that could be repaired instead of replaced. Saving Customers Thousands and getting their AC Systems back to running in this HOT Texas weather. We Replace AC Systems to what the customer wants/needs and not to what the contractor feels he needs to provide. Our Assesments are Superb in order to avoid the customer from ongoing headaches with their AC Systems.

  • What education and/or training do you have that relates to your work?

    Business Degree. State HVAC Technician License. Many Manufacture training certifications. Customer Care Certifications. Employee Care Certifications.

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