FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Offering frequency discounts after the first cleaning as follows: - Recurring once a Month: 10% - Recurring every two weeks: 15% - Recurring every week: 20%
- What is your typical process for working with a new customer?
Understand what the customer's cleaning concerns are > understand the condition of the property and location > provide free quote > service customer
- What advice would you give a customer looking to hire a provider in your area of work?
Not all cleaning professionals or companies are the same. You get what you pay for in this field. Cheaper alternatives don't wear shoe covers, don't provide background checked cleaners, don't carry insurance, and don't take steps to ensure their cleaning equipment is clean prior to entry into your home. For example, most cleaning ladies use the old school mops that can't be cleaned.