Ola Ola cleaning

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Introduction

We are driven and we will get the job done . No mess is to big to take. We take pride in our work and do not half step or cut corners . We clean all things and are happy to leave your home smelling refreshed .Your safety is important to us. Mask and gloves are worn at all times .

Overview

Hired 18 times

Background checked

3 employees

8 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Samsung Pay, Square cash app, and Zelle.

Social media

Facebook, Instagram

Specialties

Property type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.0

12 reviews

5

59%

4

8%

3

17%

2

8%

1

8%

Amber M.

Nov 1, 2020

On time great deal

Janet k.

Nov 1, 2020

Never disappointed me. Do our home weekly cleans

Tyshana R.

Nov 1, 2020

Good cleaner

Kaitlyn C.

Dec 3, 2020

·

Hired on Thumbtack

It was my first time hiring some professionals to clean my house and I have to say that I’m pretty disappointed. I requested a deep clean and honestly I don’t think it worths the price. First, they were not very friendly and welcoming. There were 2 ladies and one of them was cold to me. Second, their tools seems old and rusty. I saw their vacuum couldn’t even pick up fur and small dirts from the floor. Third is about their professionalism. They was on phone or music when they were working and I don’t think that’s in a professional manner. Also, they didn’t really go through with me when they were done. They just told me to check by myself and see what I need help. To be honest, I can still see furs and dust on the floor ( which their vacuum couldn’t get rid of) but I’d rather to clean it up myself since the vacuum is just too weak and cumbersome. Last but not least, they had shoes on the whole time even they were cleaning! I asked one of the ladies to take of her shoes when she’s cleaning my room. How could my house be possibly clean if you step on it with outside shoes? I would say the price is competitive but you get what you pay.

Details: 1 bedroom • 1 bathroom • Standard cleaning • Pets in home • Every week

Ola Ola cleaning's reply

Hello this is one of the workers from yesterday. we were not cold to you. we do not take our shoes off to clean any homes unless the customers ask. next my second worker does not speak english well but she smiled and helped with all questions. u had cat fur on your slippers each time you walked on the floor we had to keep vacuuming behind you and I even stated that to you .We are allowed to have music playing while we work because it makes us work faster. we normally do a walk through with the customer first which we did and lef you check by your self second time around. we do apologize for the inconvenience but when you have animals loose in the house the hair will still come down . I have before and after photos of the home cleaning .

House Cleaning

Adeola A.

Dec 7, 2020

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Hired on Thumbtack

Paid $220 for a deep clean and was not really satisfied. They were very friendly though. Would be okay if the house was already clean and was just looking to maintain an already clean house. Update in response to the comment from the owner: After I walked through the house, I mentioned a few areas that needed more work. After seeing your response to that and walking through the rest of my house I realized that it would be easier for me to clean the areas that needed more work myself, so I didn't mention anything else. I did not ask for another cleaning, you mentioned that I can get a discount for another cleaning and I said thank you, as I would to anyone that offered me something. I tipped you because I always tip people that work in my home, working in other people's homes doing any type of manual labor is hard, no need for me to be rude and stingy just because I wouldn't use someone's services again.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Just once

Ola Ola cleaning's reply

I mention about the cleaning and I said I could send you the coupon code you said okay . if the home was not cleaned to your standards we could have touched up on it . but the three small issues you mentioned we went in and cleaned it and we asked several times if you like it you said yes . if you would have said no we would have corrected it you could have said hey ola I don't like the way this was done i could have corrected it. or said this is why its like this. not tell me it was nice and then give a three star review . but i appreciate your responses.

House Cleaning

Credentials

Background Check

Tyshana Adekoya

FAQs

What is your typical process for working with a new customer?
we recommend first clean is a deep clean and a basic clean is done two weeks following.
What education and/or training do you have that relates to your work?
we all have 8 plus years of cleaning experience with agencies as well as this business
How did you get started doing this type of work?
when I was younger my mom use to clean homes and offices so I always use to help her when I wasnt in school on weekends and I would always say when I will get my own business so she can be over it and not work for anyone again

Ola Ola cleaning

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