FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since every job is unique, our professionals will come to your home or conduct a virtual estimate and walk you through the cleaning process. How long it has been since your previous (if any) professional window cleaning, how many windows you have, the square footage of your house, concrete and gutters are taken into consideration when providing you with a price.
- What is your typical process for working with a new customer?
Our professional estimator will provide you with an in-home or virtual estimate (your choice). We will then schedule a time for our professionals to clean, protect and beautify your home. Our work is backed by a Streak-Free Guarantee and our Window Care Program offers discounts based on the frequency of service.
- What education and/or training do you have that relates to your work?
Window Genie professionals are fully trained and insured. We use state-of-the-art equipment and products to deliver superior results and treat your home with respect. We are a member of the International Window Cleaning Association and International Window Film Association.