FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Texas Trash Titans, we base our pricing on the volume of junk you need removed, measured by how much space it takes up in our trucks. We offer free, no-obligation estimates, so you’ll know the cost upfront with no hidden fees. You can get a quote by booking online or calling us. We occasionally provide discounts for large cleanouts or repeat customers—ask us about current offers! Pricing may vary depending on your location and the type of junk, such as heavy items or construction debris.
- What is your typical process for working with a new customer?
When you reach out to us for junk removal, we start by discussing your needs via phone, our website, or Thumbtack. We’ll schedule a convenient appointment, often offering same-day or next-day service. Our team provides a two-hour arrival window and calls 15-30 minutes before arriving. On-site, we assess the junk, give you a transparent quote, and, once approved, remove everything quickly and safely. We handle house cleanouts, storage clearouts, debris removal, and more, ensuring your space is left clean and clutter-free.
- What education and/or training do you have that relates to your work?
Our team at Texas Trash Titans is thoroughly trained in safe and efficient junk removal techniques. We provide ongoing training on proper lifting, equipment use, and eco-friendly disposal practices to ensure top-notch service. Our staff is also educated on local regulations for waste disposal and recycling, allowing us to handle everything from e-waste to construction debris responsibly. Additionally, we’re fully insured, giving you peace of mind during every project.