TransGates Limousine

Houston, TX

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About this pro

How does your service stand out?

TransGates Limousine provides exceptional limousine services throughout the greater Houston areas and all its airports including: IAH, Hobby, Sugar Land, WHA, and all the private airports around the area. TransGates Services provides chauffeured transportation services for a wide range of customers. We have established our reputation for reliability, professionalism, and quality service we firmly believe that first impressions count for everything. So when you are traveling to a meeting, or require a chauffeur to greet your clients at the airport or anywhere in Greater Houston, we will ensure that you are provided with a courteous, competent and discreet service at a reasonable price If you wish to speak to us please call us.

What do you enjoy about the work you do?

We like to serve our customers, and make them satisfied. We like to meet people from all kind of walk. get to know their needs and their expectation. make friends and live long customers.
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Location

Houston, TX 77002

Years in business

12

Number of employees

12

Times hired on Thumbtack

3

Reviews

8 Reviews
  • Shoyab P. Dec 21, 2014
    Limousine Rental
    Verified Review
    TransGates Limousine provided extremely prompt and courteous airport transportation for my family and me. The Suburban was the perfect size to handle all passengers and luggage. The route taken by the driver was exactly what I would have chosen had I been doing the driving. Perfect service -- we will definitely recommend and use TransGates Limousine again.
    Jon O. Jan 17, 2015

    Thank you Mr. Shoyab. I am glad I meet your expectation. I hope to provide the service again in the future. Thank you

  • Reecie L. Oct 22, 2014
    Scheduled Jon to pick up my wedding guests at Hobby Airport and transport to the Galveston Ferry Landing. He was on time and very professional. He also did the return trip 3 days later. Great service. Thank you Jon.
    Jon O. Jan 17, 2015

    Thank you Miss Reecie. I was happy that you are satisfied with our service, and I actually remember your guest, because we had a very interesting conversation during the 60 minutes ride, hope to see you again soon.

  • Nick R. Apr 17, 2014
    Limousine Rental
    Verified Review
    I'm a little bit late for this review, but they definitely deserve the 5 star rating! Jon was prompt and very professional. I have used them quite a few times now and would highly recommend them to anyone! Unfortunately I don't fly as much to Houston anymore, but my first call when I do is to Jon at TransGates Limousine!
    Jon O. Jun 29, 2014

    Thank you. We appreciate you taking the time to leave us a review here, we are glad that you were satisfied with our service, and we are eager to serve you again. Thank you very much.We appreciate your business.

  • Tessa C. Jan 10, 2013
    Limousine Rental
    Verified Review
    Great accommodating customer service and outstanding chauffeur! Made my event spectacular! Offered to come later when we were running late and then dropped everything to come get us when we said nevermind we're ready. Could't be happier,Thanks for putting up with us!
    Jon O. Jan 24, 2013

    Thank you for your nice review, we are glad that you were happy with the service, and that you have a lovely night. you can always expect the same excellent service from us. Thank you

  • Malcolm I. Nov 25, 2012
    Limousine Rental
    Verified Review
    Excellent, professional, reliable and friendly town car service. Coming to Houston from Melbourne Australia I searched for an airport transfer service on the web and found Transgates recommended here on Thumbtack. I sent requests for quotes to 8 transfer services in the Houston area. Transgates were the only service to respond to my request so I made the reservation and was meet personally Jon from Transgates at Houston airport then conveyed very professionally and comfortably in a friendly manner to my accommodation in the West University area. The next day i was due to pick up a rental car at the Hertz depot in the Galleria area but after a call to tell them that I was coming was told that they did not have my vehicle (mix up in the booking) and it was still waiting for my collection at GBI airport. I called transgates on the off chance of booking a transfer at short notice back to the airport and was pleasantly surprised when I received a call from Jon that he would be able to oblige and drive me back to the airport between bookings. For this I was most grateful and Trangates are now on my "will always use in future list". Transgates provide and excellent service and one that I shall certainly recommend to others (and have already have done so!). Thanks Jon and Transgates team for the professional service that you provided. And also your assistance at short notice was very much appreciated.
    Jon O. Nov 25, 2012

    Thank you Mr. Irwin for you nice review, we are here to serve you, and all customers looking for excellent service with breaking the bank. We are glad here at TransGates Limousine that you were satisfied with the service. TransGates Limousine Team.

  • Lauren C. Aug 15, 2012
    Limousine Rental
    Verified Review
    We had a great experience. Our driver showed up on time, was very professional and nice. The limo was a little older than I expected but was in good condition.
    Jon O. Nov 25, 2012

    Thank you very much, and we hope to serve you again soon. TransGates Limousine Team.

  • Amy S. Mar 10, 2011
    I had the pleasure of renting a limousine from Transgates Limousines for my birthday. The entire experience was a true delight from the very first phone call with their helpful customer service representative to the driver (Jon). The limousine was well set up, beautiful inside and out and thanks to the drivers impeccable driving skill we were able to sit back and enjoy the evening without a care in the world, we were hoping from bar to bar. Thank you Jon for making our evening so memorable.
    Jon O. Nov 25, 2012

    You are vey welcome, we are very happy that we make another happy rider. Thank you TransGates Limousine Team.

  • Robert B. Mar 10, 2011
    I highly recommend this company to everyone looking for an affordable, and very reliable private car service in Houston, it is a small business, but their service is excellent and reliable. We used them to go from Bush airport to Galveston, and back, my daughter also use them when she came down to Houston for seminar training. The driver was on time, he was very courteous, and we have a very interesting conversation with him all the way to Galveston, he stopped twice for us to grab some to eat, and to buy some medicine from th pharmacy. Thanks Transgates Limo.
    Jon O. Nov 25, 2012

    Thank you for the nice review, we are also thrilled that you were satisfied with our service, quality service is our priority, and we are glad we are doing well, and you are satisfied with us, please recommand us to your family and friends. Thanks TransGates Limousine Team.

Q&A

What education and/or training do you have that relates to your work?
Yes we are taking safety class, and the applied business technology class.
Do you have a standard pricing system for your service? If so, please share the details here.
No complicated pricing, a very flat and simple rate, no hidden fees, no games. What you see is what you get.
How did you get started doing this type of work?
I jump in this business to help a friend of mine who was going through hard time in his limo business, I worked with him for two years until he got back in his feet, then I started my own business, after the experience I aquired during these two yeas.
What types of customers have you worked with?
The most common types of jobs are: Drivers, Dispatchers, manager, fleet managers, maintenance technician, customer service representatives, Sales agents.
Describe a recent project you are fond of. How long did it take?
We have a 5 passengers who were flying from Denver to Houston Hobby, so their flight was delayed, and then they were forced to be put in a different flight which will make them arrive to Houston at 3:00 pm, and they were going to Galveston Cruise terminal, so it was almost impossible because the cruise close the gate at 3:45 pm, and the ride from the airport is about 45 minutes plus the waiting time to get your luggage, so what we did was, we ask the travel agent to call the airport and allow us to pick up their luggage which arrived in an early flight, we put all the bags in the car, the driver waited for them, as soon as they show up, they went straight to the car which was parked at the curb right outside the gate, they drove to Galveston, the travel agent called the cruise to delay the gate closure, but the cruise insist to talk to the driver to see exactly how far they are, the driver confirmed that they would arrive at 3:50 pm, so the cruise waited for them, and the finally made it there and went to enjoy their cruise vacation which was a gift for the grand parents for their 50 anniversary. cool story .
What advice would you give a customer looking to hire a provider in your area of work?
Check references, and reviews.Choose an experienced, reputable company with numerous references. If a company can demonstrate that they have successfully operated for many years and has a solid reputation for quality and safety, you are probably in good hands. Ask for proof of insurance. Operators should be eager to provide proof of valid, current insurance coverage for their fleet. Be aware that some limousine service providers insure their vehicles under a personal auto policy, if at all. Personal auto insurance policies rarely cover the clients who hire the vehicle. Seek quality chauffeurs. A professional chauffeur is equally as important to the success of your event as a nice vehicle. Choose a provider that places a high value on the caliber of their chauffeurs. Get everything in writing. Special occasions, such as birthdays, weddings and proms, commonly require personalized attention to your specific requirements. The more specific your requirements, the further in advance you should reserve and pay for your limousine. When doing so,insist on a written contract that clearly states all details of your reservation including all the charges. Know your rights. Inquire about the company's cancellation policy and get a copy in writing. Look before you buy. If you haven't used the provider before and time allows, visit the company in person before hiring them. The time to find out what you're getting is not on the date of the special occasion.
What questions should customers think through before talking to professionals about their project?
I never plan on being the biggest,only the best.My business is based on many referral’s.This comes with giving 100 percent to my client”s. I treat everyone like a VIP. A greeting and hand shake go a long way. Open door’s, help with luggage, and The list goes on.