FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, transparent pricing. Project fees are determined at the start and fully communicated to you before we begin. No surprise charges.
- What is your typical process for working with a new customer?
We can answer many questions by phone; however, we typically conduct an on-site survey to assess project scope and provide a detailed estimate. Once approved, we work to meet or exceed the agreed timeline and budget.
- What education and/or training do you have that relates to your work?
Licenses & Certifications: TDLR — Texas Department of Licensing and Regulation Licensed Mold Remediation Contractor Licensed Mold Remediation Company Licensed HVAC Contractor IICRC — Institute of Inspection Cleaning and Restoration Certification MICRO — Mold Inspection Consulting and Remediation Organization