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Hired 117 times
8 years in business
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7 photos and 2 videos
Fabric damage restoration
Great experience!! They have cleaned my tile floors before, this time lone star did air duct cleaning and mold remediation!!! Thank you.Feb 27, 2019Review from GoogleLone Star Pro Services's reply
Mold Inspection and Removal
I hired Lone Star Pro Services for mold treatment at my rental property. Pedro was great to work with, he communicated and responded promptly. Pedro coordinated the visit with my tenants and completed the work in reasonable time. Thank you!Jun 30, 2018Verified
All Praises Haya Haya
Fast service and on the spot with what was going on found black mold in my downstairs vent! JC.Oct 15, 2018Review from Google
Our fiberglass ducts were filled with mold and mildew. My family and I have been having respiratory issues such as sneezing, coughing, congestion, especially my four-year-old. I had been having headaches. After this company cleaned and coated our vents, the air quality was so positively different! We did not sleep in our home for 3 days because I felt whatever cleaning materials used were too harsh for us to inhale. So after a week of sleeping in our home, no more respiratory issues and our sleep was much more sound! We wish we had done this sooner! We sleep so much better! I highly recommend if you are having similar issues! Two Thumbs Up for Lone Star Pro Services!!!Apr 29, 2019Lone Star Pro Services's reply
Thank you Eric P., for your feedback!
We have had our share of bad service providers since moving to the Houston area. I am very skeptical of any company because of it. My realtor's office recommended George and Lone Star Pro Services. They were able to get the work done we needed a day later in time for us to move into our new home. They explained everything that needed to be done in detail, answered all my questions honestly, and I believe them to be a fair and honest company that does quality work. We used this company for vent and duct cleaning including removal of mold and installation of uv lights. They charged us considerably less than other companies had quoted us in the past and didn't try to upsell me but gave honest feedback to my questions as previously stated.Oct 25, 2018Review from Google
License Type: A/C Technician – Registered (TX)
License Type: Air Conditioning Contractor (TX)
- What should the customer know about your pricing (e.g., discounts, fees)?We believe in honest, transparent pricing. Our fees are determined at the onset of the project and will be fully communicated to you before we begin work.
- What is your typical process for working with a new customer?We can answer many questions over the phone; however, we will need to do an on-site survey to estimate the project cost and timeline. Once you approve the project, we work hard to stay within the agreed-upon budget and time constraints, and typically complete jobs ahead of schedule.
- What education and/or training do you have that relates to your work?We’ve invested in multiple certifications and ongoing education for all our team members. Our certifications include IICRC (Institute of Inspection Cleaning and Restoration), NATEC of Texas LLC, Micro Mold Inspection Consulting and Remediation Organization, and proper licensing for HVAC and Mold Remediation contractors.