FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on several factors including the type of film selected, window size, and the total square footage of the project. Every project is different, which is why we provide free on-site estimates. Our goal is always to recommend the right product for the customer’s needs, not the most expensive option. We believe in transparent pricing and long-lasting results. Residential installations include a lifetime warranty, and commercial projects include up to a 15-year warranty depending on the product.
- What is your typical process for working with a new customer?
Our process is simple and focused on making sure the customer gets the right solution. First, we discuss the customer’s goals such as reducing heat, glare, improving privacy, or increasing glass security. Then we schedule a free on-site estimate where we measure the windows and recommend the best film options. Once the customer selects the film, we schedule the installation at a convenient time. Our professional team installs the film carefully and efficiently, ensuring clean edges and a flawless finish.
- What education and/or training do you have that relates to your work?
Our team has over 11 years of hands-on experience installing architectural window film for residential and commercial projects. We work with industry-leading manufacturers and stay updated on the latest film technologies, installation techniques, and performance standards. Skylight Window Films is also an authorized dealer for major window film manufacturers, like 3M and Huper Optik; allowing us to offer premium products and manufacturer-backed warranties.