FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the event date, service hours, number of vehicles, staffing requirements, location, and parking logistics. We have a 4-hour minimum for valet service. Additional hours and special staffing requests may affect the total price. We provide a clear quote before booking so you know what to expect. Please share your event details for an accurate estimate.
- What is your typical process for working with a new customer?
We begin by discussing your event date, location, schedule, estimated guest and vehicle counts, and available parking. We then recommend an appropriate staffing plan and provide a quote. Once the details and payment arrangements are confirmed, we coordinate the event logistics, staffing, and arrival time. Our goal is to make the process simple and organized from start to finish.
- What education and/or training do you have that relates to your work?
Our team focuses on professional hospitality, customer service, safe vehicle handling, organized parking procedures, and courteous guest interactions. We select staffing based on the needs of each event and emphasize clear communication, punctuality, and professional conduct. We coordinate the parking plan in advance to help ensure an efficient arrival and departure experience.