FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is simple and all-inclusive. You pay one flat monthly fee—no setup charges, no hidden fees, and no surprise costs. We manage the website build, maintenance, and all updates. Then, every three years, you get a full redesign at no additional charge. Discounts are available for annual prepayment.
- What is your typical process for working with a new customer?
Our Process Is Built for Simplicity Kickoff & Strategy We start with a short questionnaire and onboarding call to understand your company, goals, and review any existing website or content. From there, we develop a clear website strategy and structure. Design & Build Our team handles everything—design, copy, and development. You’ll review and approve key elements along the way, but we keep it hands-off for you. Launch & Manage Once approved, we launch your new site and begin ongoing management. Need a change, update, or addition? Just ask—we handle it all as part of your subscription. Refresh Every 3 Years Your website will never feel outdated. Every 36 months, we give it a complete visual refresh at no extra cost.
- What education and/or training do you have that relates to your work?
Our team has decades of combined experience in web design, development, and digital strategy, specifically for professional service firms. We’ve launched hundreds of websites and know exactly what it takes to build, manage, and maintain a site that reflects your firm’s credibility and stays current with modern design and technology.