FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
SBJ follows Texas state regulations for notary fees, ensuring fairness, transparency, and compliance. Texas law sets maximum allowable fees for various notarial acts, including $10 for acknowledgments, oaths, and affirmations, with $1 for each additional signature. Online notarization fees can go up to $25, and travel fees are charged separately, provided they are clearly itemized and agreed upon in advance. Clients can trust that SBJ provides professional and accessible notary services while adhering to these state-approved rates. Whether meeting in person or utilizing remote notarization, we will always ensure a straightforward, efficient, and fair process. For personalized quotes or further details, we're happy to assist.
- What is your typical process for working with a new customer?
SBJ follows a streamlined and professional processes to ensure a smooth notarization experience for new/existing clients. First, the client reaches out to discuss their specific notarization needs, whether for real estate, legal, healthcare, or general documents. Next, the notary confirms availability, pricing, and any required identification or witnesses to ensure compliance. Once scheduled, the notary meets with the client at a convenient location or provides remote notarization if applicable. During the appointment, documents are carefully reviewed, notarized, and finalized with precision, ensuring our clients receive trusted and professional service every time.
- What education and/or training do you have that relates to your work?
SBJ is backed by professional credentials, ensuring expertise and reliability in every notarization. As members of the National Notary Association (NNA) and the American Notary Association (ANA), the business stays up-to-date with industry standards and best practices. Additionally, being licensed loan signing agents means clients can trust SBJ for accurate, efficient, and compliant loan document notarization. These qualifications reinforce the company's commitment to professionalism, trust, and exceptional service.