CoolTrust Service
CoolTrust Service

CoolTrust Service

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Installation needed
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Introduction
Why You Should Choose CoolTrust Service At CoolTrust Service, we understand that choosing an HVAC service provider is not just about solving a problem—it’s about entrusting a professional to enhance the comfort and safety of your home. Here’s why we believe CoolTrust is the right choice for you in Houston: Expertise and Reliability: Though CoolTrust Service was established 2 years ago, our team comprises highly skilled professionals each with over 10 years of experience in the HVAC industry. We are equipped with the knowledge and skills to handle any HVAC challenge effectively, ensuring reliable and consistent service every time. Customized Solutions: We recognize that every home and customer in Houston is unique. That’s why CoolTrust offers personalized HVAC service plans tailored to meet your specific needs and budget. Whether it’s routine maintenance, emergency repairs, or a complete system installation, we deliver solutions that are not only effective but also economical. State-of-the-Art Technology: Our commitment to quality means employing only the best equipment and the latest technology in the HVAC industry. This advanced approach allows us to diagnose and resolve issues more efficiently, saving you time and minimizing inconvenience. Exceptional Customer Service: At CoolTrust, customer satisfaction is at the heart of what we do. We pride ourselves on building long-term relationships with our clients by ensuring transparency, punctuality, and open communication throughout every interaction. Our friendly staff are always ready to assist, providing knowledgeable advice and addressing any questions you may have. Sustainable Practices: CoolTrust isn’t just about fixing problems; we’re about doing it responsibly. Our HVAC services are designed to optimize your system’s efficiency and reduce your environmental footprint, helping you save on energy costs and contribute to a healthier planet. Transparent Pricing: With CoolTrust Service, you face no hidden fees or surprise charges. We provide clear, upfront pricing before any work begins, so you know exactly what you’re paying for. Guaranteed Satisfaction: We stand behind our work at CoolTrust with a comprehensive satisfaction guarantee. If you’re not completely pleased with our services, we’ll do whatever it takes to make it right. CoolTrust isn’t just another HVAC company. We are a team dedicated to providing you with not just service, but peace of mind. Our commitment to excellence and customer satisfaction has made us a trusted partner in the Houston community. Call us today to learn more about how we can help you stay comfortable and secure in your home.
Overview

Hired 300 times

Background checked

18 employees

3 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.5

76 reviews

5
84%
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3%
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1%
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12%

Read reviews that mention:


pro avatar
Beverley D.
Oct 30, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Had an emergency with a shower and had to turn off water late at night , excellent service and very understanding . My go to plumbing service for any future plumbing needs !

Details: Yes, repair is urgent • No, the building is not currently flooded • Shower or bathtub • House

CoolTrust Service's reply
Thank you for your kind feedback! We're glad we could assist you during your emergency and appreciate your recognition of our service. We are always committed to providing prompt and professional solutions to ensure our customers' needs are well taken care of. If you have any future plumbing needs, feel free to reach out to us anytime. We look forward to continuing to serve you!
Plumbing Pipe Repair
pro avatar
Tim A.
Oct 7, 2024
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Hired on Thumbtack

Hired on Thumbtack

I used CoolTrust’s service to install a soft starter on my HVAC system and they did a fast and reliable job. No beating around and price was reasonable. I definitely recommend their service.

Details: Repair • Attic • Outside • House

CoolTrust Service's reply
Thank you for your great feedback! 😊 We're delighted to hear that you were satisfied with the soft starter installation and our service. 👍 Providing fast, reliable, and reasonably priced solutions is always our top priority. We truly appreciate your recommendation and look forward to serving you again in the future! 🙌
Central Air Conditioning Repair or Maintenance
pro avatar
Adenike S.
Sep 25, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I recently had the pleasure of working with Chung Le Service to review the furnace in a house I was selling. After a previous inspection had suggested that I would need to replace the entire furnace, I was understandably concerned about the potential costs involved. Thankfully, I decided to call in Chung Le Service for a second opinion, and I couldn't be more grateful that I did! The technicians arrived promptly and conducted a thorough examination of the furnace. They opened it up, inspected all the internal components, and provided clear explanations of what they were looking at. It turned out that the issues with my furnace were minimal and could be easily resolved, saving me from the significant expense of purchasing a new unit. What I truly appreciated was their commitment to transparency. They walked me through the findings, detailing what was wrong, how they would fix it, and what it would take to keep the furnace running efficiently. Their knowledge and professionalism were evident throughout the process, and I felt confident in the service they provided. Thanks to Chung Le Service, I saved thousands of dollars and gained peace of mind knowing my furnace was in good hands. Their excellent service, attention to detail, and clear communication made a potentially stressful situation much more manageable. I highly recommend Chung Le Service to anyone in need of furnace repairs or inspections. They are trustworthy, skilled, and truly care about their customers!

Details: Repair • Outside • Outside • House

CoolTrust Service's reply
Thank you so much for your kind feedback! 😊 We’re thrilled to hear that our second opinion helped alleviate your concerns and provided a more cost-effective solution. 👍 At Chang Le Service, we always strive to offer honest, reliable advice to our clients. We truly appreciate your trust and are glad we could assist you. If you need any further help in the future, don’t hesitate to reach out! 🙌
Central Air Conditioning Repair or Maintenance
pro avatar
Cynthia L.
Jul 5, 2024
·

Hired on Thumbtack

Hired on Thumbtack

My AC wasn’t cooling and after waiting hours for a return call from my previous HVAC servicer, I decided to reach out to Cool Trust. They got back to me immediately and sent out a technician within the hour. Jay Yu explained everything that he was doing. After checking to make sure that the issue wasn’t the capacitor or wiring, it was subsequently determined that my compressor was burnt out. Based on the age of the unit it seemed more cost effective to replace the whole outdoor unit. Cool Trust sent me quotes for several different replacements/brands the same day. I researched them and they installed my selection the very next day. The house feels great again and so far all is well. I’m very pleased with the service!

Details: Repair • Attic • Outside • House

CoolTrust Service's reply
Thank you so much for your valuable feedback! 😊 We’re thrilled to hear that you were satisfied with our service. Providing top-quality AC repair services to every customer is our top priority, and your support is what keeps us going! If you ever need any assistance or have any questions in the future, feel free to reach out to us. We look forward to helping you again and keeping your home comfortable. Thanks once again for your trust and support! 🙏
Central Air Conditioning Repair or Maintenance
pro avatar
Ricardo B.
Jun 18, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Cool Trust Services were extremely attentive to my needs. They acted fast and ensured that my family didn’t suffer any longer. As we all know, Texas summers are brutal and my upstairs was not cooling properly. They responded quickly and replaced the damper! I would highly recommend them!!

Details: Routine maintenance • The power is on, but the fan won't run • Attic • Ground floor • Townhouse

CoolTrust Service's reply
Thank you so much for your valuable feedback! 😊 We’re thrilled to hear that you were satisfied with our service. Providing top-quality AC repair services to every customer is our top priority, and your support is what keeps us going! If you ever need any assistance or have any questions in the future, feel free to reach out to us. We look forward to helping you again and keeping your home comfortable. Thanks once again for your trust and support! 🙏
Central Air Conditioning Repair or Maintenance
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