A Fine Shine
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- David C.
While the initial quote wasn’t the cheapest, I decided to hire Roger at A Fine Shine because of his use of a cleaning machine that does so much more than the usual hot water extraction or even brushes used by others in the past have done. We had carpet that was 17 years old, with which a previous carpet cleaning company had not only failed to do an adequate cleaning job but put an excessive amount of soap on the carpet that left a sticky residue. Roger was not only able to extract some of that soap but also much of the ground in dirt and lift the carpet fibers that have been matted down for years. And now the carpet has several more years of use before it would have to be replaced. If we had someone like Roger taking care of our carpets on a regular basis from the beginning when new carpet was installed, I can only imagine how good the carpet would be over the lifetime of its use. I can speak very highly to his exceptional work ethic to do the job right and leave the job knowing the customer is highly satisfied with the outcome.Jun 1, 2018VerifiedA Fine Shine's reply
Thank you, David. We really appreciate your feedback. If there's any other way we can serve you, please let us know.
- Shiloh R.
Holiday Lighting Installation and Removal
You guys are so meanDec 9, 2020VerifiedA Fine Shine's reply
We are sorry you feel this way. We called you before we even came to inform you of our minimum to make sure you are aware before we wasted your time. We have the same minimum for all contractors. We also offered to refer her to another contractor. We never did work for this prospect so we feel this review is unwarranted. Owner, Roger Sutton
- Mr. R.
I wanted my chairs reupholstered. They offered to clean them. That's not what I wanted because my chairs were in such bad shape. They were willing to come to my house the same day and show me what they could do, no service fee. I agreed. Well, sure enough, they were able to take out some of deep down stains left from years of abuse, so I agreed to let them finish the cleaning of all three chairs for $150. The fabric darkens with moisture, so it's a bit difficult to see what needs to be treated. After they left, and the chairs dried, one prominent area was still heavily soiled (see chair back pic), and there were some little stains. If that one big area was as clean as the rest, I would have given 5 stars. .... [UPDATE] They contacted me to come back another day to work on that chair some more. Indeed they did and now the fabric is cleaner, lighter, more uniform in color, so I have added the extra star!Sep 21, 2017VerifiedA Fine Shine's reply
Thank you for your feedback, Mr. Girard. We're so happy to hear that. If there's any other way we can serve you, please let us know.
- Rebecca S.
Exceptional customer service and quality of work. They made our old and nasty store windows look brand new. The difference was shocking. They removed every old sticker and didn't leave until everything was perfect. I could have gone with someone cheaper, but I highly doubt I would have gotten these results. Worth every penny.Aug 8, 2017VerifiedA Fine Shine's reply
Thank you so much, Rebecca. We appreciate your review. If there's any other way we can serve you, please let us know.
- Jade M.
I couldn't be more happy with A Fine Shine's service and results. I have quite a few family members visiting and wanted my carpets clean before they arrived. Roger's attention to details, and perfectionist-type approach, left my house looking (and smelling) great! I would definitely rehire.May 26, 2017Verified