At Refresh we use a 5 step process that allows the client peace of mind , our price will always be clear and we are easy to reach.
I would take time and ask for a complete estimate, not quotes. Most remodel projects are off by 50% at start due to lack of planning.
Proper budgeting, include time with no kitchen, will they remain in the home while remodel is in progress? Will they stay at families, or rent hotel for time being? Furniture in a remodel, will they keep old, or purchase new?