FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
After drafting a solution that both corrects the issue and is to your satisfaction we then can give you a reasonable quote that is well within budget for any user. Which is categorized by scale scope and type of item of network being repaired. Be it a cell phone screen replacement ,a industrial printer for office use, or installing a new PBX Phone system for corporate environments. We promise to work with you in a range that is satisfying to your and our needs A happy client is more important to us then Haggling over price.
- What is your typical process for working with a new customer?
Determining the extent of which an issue persists is first and foremost for us here at KJaxTSI. After drafting a solution that both corrects the issue and is to your satisfaction we then can give you a reasonable quote that is well within budget for any user.
- What education and/or training do you have that relates to your work?
Our employees have a wide range of certifications ranging in specialization in networking. Hardware and application support to designing and implementing deployment of enterprise scale environments. (Office 365, Lync online, Telephony in general). Listed below are the minimal requirements of our reps. CompTIA A+ (Computer repair and Maintenance) CompTIA Network+ (Networking and Infrastructure) MCSE (Microsoft Certified Systems Engineer) Communication These are the upper level certs for those of our reps that have specialized in particular fields listed below. CCNA : (Cisco Certified Network Associate)Routing and Switching CCNA: (Wireless Security) CompTIA: Security + VCP5: Virtualization CCNP:VOIP/VOICE