

Cotton City Plumbing
$130/service call
(waived if hired)
Drain problem
Responds in about 1 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
Introduction
At Cotton City Plumbing, we treat your home like it’s our own. We’re a locally owned Christian company serving the Lubbock area with honest pricing, expert plumbing, and old-fashioned service. From water heaters to leaks and everything in between, we’re here to keep your home flowing smoothly.
We’re guided by faith and driven to serve — it’s not just our motto, it’s how we do business.
Services offered
Drain problem
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Business
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
69 reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Read reviews that mention:
Past Customer
2 weeks ago
·
From Google
From Google
Ruben is very friendly and has done a couple repairs for us so far and it was quick and easy. If we need a plumber again, we will call them.
Cotton City Plumbing's reply
Thank you very much for the 5 star review Micky! We are really happy to hear that you had a good experience with Ruben and they got you taken care of. If you need anything else from us don't hesitate to reach out!
Past Customer
3 weeks ago
·
From Google
From Google
I am a board member for a local charity. At one of our charity houses, we have had water pressure and water heater problems for a long time. We had multiple large plumbing companies check out the issue and they all mentioned it was the water heater that was causing the pressure issues. Quotes were between $2k to $3k to replace the water heater and relocate it. Cotton City Plumbing was called out for one last chance at a better solution. After a service fee of only $160 for 1 hour of work, the problem was solved. It had nothing to do with the water heater, but they took the time to actually diagnose the problem instead of quoting a large fee for a bigger solution. We are thankful for their service since the other quotes would have still left us with the same problem after spending a ton more.
Cotton City Plumbing's reply
Hi Justin, we really appreciate the positive review and that you took a moment to write this, it means a lot! Most importantly we are happy that we were able to come out and solve the problem quickly for you while saving you a significant amount of money. If there is anything else we can do for you please reach out and we will get you taken care of.
Past Customer
Jul 1, 2025
·
From Google
From Google
Very professional very knowledgeable very helpful and did a great job. I will recommend anybody to use cotton City Plumbing great people.
Cotton City Plumbing's reply
Thank you kindly! We’re proud to serve good folks like you. It means a lot that you'd recommend Cotton City Plumbing, we’re just out here doing honest work, the right way.
Past Customer
1 month ago
·
From Google
From Google
Technician was on time and was able to trouble shoot water heater issue. Cleaned up worksite afterwords. Overall I was very pleasedPlus NO SURPRISE from original quote.
Cotton City Plumbing's reply
Now that’s how we like to do it—on time, no surprises, and a clean finish. Appreciate you trusting Cotton City Plumbing. Glad we could get that water heater sorted the right way!
Past Customer
Jul 1, 2025
·
From Google
From Google
Cody came out right away! He got everything set up for his guys to install my water heater later that afternoon. Justin and Ruben did a great job! Would highly recommend!
Cotton City Plumbing's reply
Thank you so much! It was a pleasure getting everything lined up for you. Justin and Ruben are rockstars, and I’m glad they got you taken care of. We appreciate your trust and the recommendation! – Cody
Credentials
License
License Type: Plumber - Responsible Master Plumber (RMP) (TX)
License verified on 8/1/2025
Background Check
Cody Ferris