MHC Remodeling Pros

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Introduction

Three generations of customer satisfaction. We take pride in our craftsmanship and unmatched customer service! We are committed to your satisfaction and take the time to make sure every detail is perfect.

Overview

Hired 5 times

Background checked

9 employees

14 years in business

Business hours

SunClosedMon9:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Very good 4.5

55 reviews

5

85%

4

0%

3

0%

2

4%

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11%

Read reviews that mention:

George L.

Sep 3, 2024

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Hired on Thumbtack

Details: Change the form or function of a portion of a room or structure • Kitchen • Attic • Balcony • No existing plans, but have a good idea of what I want • No, the project is not covered by an insurance claim • As soon as possible

Home Remodeling

Teressa V.

Aug 25, 2024

Nicole S.

Aug 25, 2024

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Hired on Thumbtack

The owner Mitch is a nice and friendly guy, but the work they did is mediocre at best. The deck we had them build was 20’x25’ with vertical pickets for the guard rails. (all the communication was in text) After we got the quote for $10,875 and had the set date when we wanted it to be finished, by my daughters birthday. He told us he would have to put a rush order for the materials & that it would be an additional $500, we told him that was fine. They were able to get the platform finished by the requested date with no stairs from the deck to the yard, so I made some temporary stairs to get by. They didn’t put any flashing down for the structure of the deck so that will take life away from the deck. The gapping between the boards is not consistent, cut on the boards are not straight. They went crazy with the nails in some places. Some of the boards are already lifting up & it hasn’t even been a full two months. The only thing that looks good are the guard rails and those have some issues too, mostly just rough cuts on the top rails, which is highly noticeable. We also requested a rolling gate for the opening of the deck, which was never built. And the stairs are far smaller than we talked about them being. When I talked with him about some of the issues we would like them to fix he said he would come out to us and look at them and take care of it. That never happened because when he asked for the last payment it was $1400 more than we had agreed on, which I pointed out & he admitted that he thought he had told us about the “extra costs” & he should’ve know better than to not have it in writing. My wife & I both looked through all of our texts, the main form of communication, & could not find anything mentioning extra costs outside of the $500 we agreed on. We told him we would pay what we initially agreed upon but not the extra $1400 since we did not budget for it. We paid, asked if he was coming to fix all the issues & finish the initial project, & got no response back. If I could go back in time I would not hire him again. Like I said in the beginning Mitch is a nice guy, but the quality of the deck is not there.

Details: New deck or porch construction • No existing plans, but I know what I want • Residential

MHC Remodeling Pros's reply

We are sorry to hear about your recent experience and appreciate your feedback. We strive to provide the best service possible and regret that we did not meet your expectations. It appears there was a miscommunication regarding the upgrades to the handrails and stairs. While the changes were requested and approved, the additional cost of $1,400 was unfortunately not communicated clearly. We offered to complete the remaining items on the punch list, but understand that you preferred to handle them yourself. Given the circumstances, we have decided not to pursue the additional amount owed and will not be engaging in further projects together. We take great pride in our work and are known for our high-quality standards in the industry. We regret any confusion that may have arisen and are committed to maintaining the excellence our customers expect from us. Please feel free to contact us if you change your mind and allow us to correct the punch list items.We are sorry to hear about your recent experience and appreciate your feedback. We strive to provide the best service possible and regret that we did not meet your expectations. It appears there was a miscommunication regarding the upgrades to the handrails and stairs. While the changes were requested and approved, the additional cost of $1,400 was unfortunately not communicated clearly. We offered to complete the remaining items on the punch list, but understand that you preferred to handle them yourself. Given the circumstances, we have decided not to pursue the additional amount owed and will not be engaging in further projects together. We take great pride in our work and are known for our high-quality standards in the industry. We regret any confusion that may have arisen and are committed to maintaining the excellence our customers expect from us. Please feel free to contact us if you change your mind and allow us to correct the punch list items.

Deck or Porch Remodel or Addition

David D.

Feb 12, 2024

MHC has helped us through many different remodeling projects over the last 17 years and has always given us the most for our money!!

Nancy S.

Feb 6, 2024

This vendor deserves 5 STARS!!!!! MHC did a great job on remodeling and replacing flooring to an old mobilehome, replacing kitchen, bathroom, laundry, hallway flooring, fixing a bathtub leak and an rebracing an awning over the mobilehome I have that I am currently renting out. I am currently going through a lawsuit with my renter. And at my attorney’s request, she wanted me to complete the repairs before we go to court. Mitch the owner said no problem. Will get right on it. They took my job as priority and delivered their promise on time in spite of the cold weather snap that came through. MHC completed ahead of schedule. If you are looking for somebody to do a make over on an hold mobilehome, these are the guys! I would use them again! A very happy customer! Nancy Smith

Credentials

Background Check

Mitchell Sanders

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We work off pre-set budgets, estimates on time and material. Unlike most companies, MHC Remodeling does not require a down payment.
What is your typical process for working with a new customer?
We meet with the customer to determine the scope, size and dificulty of the project. We can pull permits, provide drawings and insurance doccumentation. Once a budget is agread upon we set a progress timeline so that we can properly manage project expectations.
What education and/or training do you have that relates to your work?
We have 3 generations of handyman, remodeling, custom home building and design experience.