FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies widely depending on the services required.
- What is your typical process for working with a new customer?
When a new customer requests service, the initial contact would be to gather basic information about their needs. What services do they require and what is the turnaround timeframe.
- What education and/or training do you have that relates to your work?
I'm an Apple technician and a Microsoft certified professional. I've been working in IT and with computers for over 10 years and have extensive experience with servers and workstation both in Apple and Microsoft environments.