- What should the customer know about your pricing (e.g., discounts, fees)?
Our value WILL exceed expectations! Our craftsmanship is big, not our prices. Call us today and secure your appointment! NewImage Renovations is proud to offer our 10 day price commitment. Rest assured the estimate we create and review with you is guaranteed (materials excluded) for 10 calendar days!
- What is your typical process for working with a new customer?
Customer care is and ALWAYS will be the heart and soul of our company. Contact us whichever way is most comfortable for you. Reach out to us on Facebook, Thumbtack, Facebook Messenger, Email, or Phone. We're happy to discuss your project and respond to any questions you might have. Once we have an idea of what your project entails, we'll schedule an appointment to meet in person. We like to get to know you and your space. During this time, we'll also review project details, offer suggestions, set expectations and time lines, and—most importantly—gather any additional information needed to create a fair estimate for you.
- What education and/or training do you have that relates to your work?
• Trained by master carpenter and specialize in flooring and trim • Expert in painting, texture, and finish work • Masterful in framing and laying pipe • Skilled in operating cranes, forklifts, and large equipment • Good working knowledge of welding • Coursework and certifications for use of drilling equipment and explosives • 10+ years managing teams for time-sensitive jobs as an off-shore supervisor