- What should the customer know about your pricing (e.g., discounts, fees)?
Each project has different pricing. Helping customer understand the value of the service and cost of their particular project.
- What is your typical process for working with a new customer?
Speaking with new customer about the needs that they have. Helping them understand and articulate what it is going to take to ensure that there needs are met by keeping appointments and phone communication. Answer any questions that they have. To make them feel that they are listened to and understood. I want to help them take the steps to project completion.
- What education and/or training do you have that relates to your work?
I worked in the Facility Property Management business for 10 yrs.