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About
I have serviced over 25,000 appliances, I have the knowledge and resources to get the job done right, with integrity, every time. In person diagnostic only. No free quotes. Our diagnostic fee is per appliance looked at. Normal business hours are 9-5 M-F.
Military, First Responder, Senior, Healthcare, and Educator discounts. Mention when hiring.
By booking with us you agree to a cancellation fee of $45. This cancellation fee applies to all booked service calls. This is to recoup the fee that we are charged by Thumbtack when you book with us. This fee is non-negotiable and due the day that you cancel the appointment.
Overview
Hired 584 times
Background checked
2 employees
11 years in business
Business hours
SunClosedMon10:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2022
2021
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
213 reviews
5
94%
4
4%
3
1%
2
1%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Terry K.
Aug 28, 2025
•
Hired on Thumbtack
Justin was very knowledgeable and explained the problem in details that I could understand. He was very professional and the repair was really quick.
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Whitney W.
May 16, 2025
•
Hired on Thumbtack
I was looking for help for my fridge that has been having issues & they were able to come out within 24 hours. The technician was on time, friendly, professional & very knowledgeable. I learned the issue with my refrigerator is pretty significant. The technician told us what exactly was going on. He advised to first get the manufacturer involved to take advantage of warranties due to the model of the refrigerator’s compressor I have, having a recall & that they may be able to make it right. I am so glad he was up front & honest & told us our options to ensure we took advantage of manufacturing warranties before we made any big decisions to repair or replace. I am glad I now know what’s going on & what I am entitled to due to the technician’s industry & manufacturer knowledge. This is a good first step to take to know what I need to do next so thank you!
Details: Refrigerator • LG • Residential
Appliance Repair or Maintenance
Rachel S.
Jan 20, 2025
•
Hired on Thumbtack
Justin was awesome! Very personable and professional! He made quick work of diagnosing the problem and installing our new disposal. 10/10, would recommend
Details: Makes an unusual noise • Continuous feed (most common)
Garbage Disposal Repair
Amy G.
Jun 29, 2024
•
Hired on Thumbtack
Justin came out, diagnosed issue, ordered part. Part was lost in transit, but he quickly ordered another one & installed it when it was received. Problem fixed.
Details: Refrigerator • Samsung • Residential
Appliance Repair or Maintenance
Stephanie J.
Jan 7, 2025
•
Hired on Thumbtack
Justin was almost immediately available for assistance and was able to resolve my issue in less than an hour while keeping it affordable!
Details: Motor hums but doesn't run • Continuous feed (most common)
Garbage Disposal Repair
Credentials
Background Check
Justin Brown
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
we offer discounts for military, first responder, Healthcare, teachers, and our senior citizens. we appreciate all of you.
What is your typical process for working with a new customer?
First we would need to come out and diagnose the issue that you’re having, we would then give you a quote for parts and labor, if you accept our quote we waive the diagnostic charge. If for any reason you decide to not go with repairs we charge a service fee “diagnostic trip fee”. We offer a 30 day parts and labor warranty.
What education and/or training do you have that relates to your work?
I have over 10 years of on the job training as well as attending multiple manufacture training conventions.
