With over 19 years in the pool and spa industry, we’re a licensed and insured Certified Pool/Spa Contractor and Residential Appliance Installer you can trust. Our specialty is in-ground pool equipment repairs and pool remodeling, from fixing problem systems to refreshing the look and feel of your backyard. you work directly with experienced pros who care about quality, safety, and clear communication.
We offer free quotes, plus discounts for first responders and active military. Contact us today to talk about your pool repair or remodel and see how we can help.
Overview
Current Top Pro
Hired 74 times
Background checked
License verified
10 employees
19 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Credentials
License verified
Certified Pool/Spa Contractor
License state: FL
Background checked
Passed by Jorge Santana Santana on Feb 26, 2024.
Services offered
Project Scope
Replace/remodel an existing pool
Pool surface
Concrete/gunite
Additional pool features
Deck
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
46 reviews
5
98%
4
0%
3
0%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Linda F.
Jun 25, 2026
•
Hired on Thumbtack
Jorge with Urban Oasis Pool and Spa responded very quickly and was able to see us the next day for the repair. We had several leaks in our pool’s return line, and Jorge was able to actually improve our jumbled up supply tubing with his repair. We highly recommend Urban Oasis !
Details: In ground • Outdoors
Swimming Pool Repair
Chip H.
Jul 24, 2026
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Hired on Thumbtack
Urban Oasis and Jorge came next day to my house and fixed what two other people could not fix. He had the right equipment and knowledge to get my pool back up and running. He was priced fairly and worked until my problem was resolved. I would work with them again if I need anything pool related fixed.
Details: In ground • Outdoors • Concrete • Non-functional pump
Swimming Pool Repair
Lisa A.
3 weeks ago
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Hired on Thumbtack
I had a good experience with Urban Oasis. I had 3 to 4 quotes to re plastered my pool and spa and Urban Oasis was the most reasonable. Friendly, punctual and professional. When I had a question about my pool, Jorge was always willing to answer and help me. I had a chlorinator hose leak. He came promptly to fix it. I needed the pool ready in time for my Mom’s birthday party. Jorge and his crew made sure it was finished before then. My pool is now is exactly how I wanted it. I definitely recommend Urban Oasis pool and spa to anyone wanting their pool re plastered.
Details: In ground • Outdoors • Concrete • Cracked, flaking surface or loose tiles • Non-functional heater • Non-functional pump
Swimming Pool Repair
Mary B.
Jun 2, 2026
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Hired on Thumbtack
George listened to my concerns and acted upon them the same day. He methodically worked on finding my leak and bringing my pool back from swamp water to crystal clear. I definitely recommend Urban Oasis Pools for all your repair needs!
Details: In ground • Outdoors • Fiberglass • Leaks
Swimming Pool Repair
Donna R.
Jul 8, 2026
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Hired on Thumbtack
We are super happy with Urban Oasis! Not only did Jorge give us a wonderful deal for our money (it is expensive to replace a pool heater) but he also provided great advice and replaced an old part that could cause us trouble in the future. He was very very nice to work with! We will be using Urban Oasis for ANY future pool needs!
Details: In ground • Outdoors • Concrete • Non-functional heater
Swimming Pool Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer very competitive pricing, we suggest the customer compare our pricing to other pool companies with our level of quality.
What is your typical process for working with a new customer?
We respond to the customer inquiry immediately and set up a time and date to asses the customer needs.
What education and/or training do you have that relates to your work?
Over 25 years of experience, licensed and insured.