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About
At Pacific Appliance Solutions, we stand out because of our commitment to quality, honesty, and fast response. Our team of certified technicians has years of hands-on experience in both residential and commercial appliance repair and HVAC services.
We take pride in accurate diagnostics, transparent pricing, and treating every customer’s home or business as if it were our own. Unlike many companies, we don’t just replace parts — we identify the root cause to ensure long-term, reliable repairs.
We are fully licensed, insured, and background-checked, and our customers appreciate our professionalism, communication, and guaranteed workmanship. Whether it’s a refrigerator, oven, or air conditioner, we make sure it’s fixed right the first time.
Overview
Hired 22 times
Background checked
License verified
6 employees
11 years in business
Business hours
Sun8:00 am - 5:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Appliance type
Refrigerator
Property type
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
63 reviews
5
97%
4
0%
3
2%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kristen W.
Jun 15, 2026
•
Hired on Thumbtack
Came out on time, guy was nice. The fix we had hoped for didnt work but the company fulfilled on their end a solid remedy.
Details: Commercial
Appliance Repair or Maintenance
Kim L.
Jul 18, 2026
•
Hired on Thumbtack
Pacific Appliance provided outstanding service from start to finish! They responded quickly, diagnosed the issues with both my washer and HVAC drain system, and completed the repairs promptly. Their fast action prevented what could have become a much bigger water leak and saved me from further damage.
The technician was professional, knowledgeable, and took the time to explain everything clearly. I truly appreciate their reliability, quality workmanship, and excellent customer service. I highly recommend Pacific Appliance to anyone looking for honest, efficient, and dependable repair services!
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Jacob P.
Feb 5, 2026
•
Hired on Thumbtack
I sent in a request for someone to come out and look at my dryer and they called me back within minutes of the request being made. The tech came out and was very knowledgeable about the appliance I needed fixed. He talked me through what was going on with it and how it needed to be fixed. I would recommend this company
Details: Washer or dryer • Samsung • Residential
Appliance Repair or Maintenance
Tim R.
Oct 28, 2025
•
Hired on Thumbtack
Pacific Appliance Solution did a great job diagnosing and getting my furnace back up and running. I contacted them at 8:00pm the night before and they were at my house by 9:30am the next morning. Very prompt and professional.
Details: Furnace • No heat • Attic • Single-level building • House
Heating System Repair or Maintenance
Kevin Y.
Feb 8, 2026
•
Hired on Thumbtack
Pacific Solutions was prompt with their initial response. They were the only one to include an initial assessment of the issue based on my provided info.
Denis was excellent. He walked through how LG’s worked in specific and how we could save money moving forward. He showed what he would do and how the pricing worked. I will choose them in the future.
License type: Contractor – Commercial General – Level 2
License state: OR
License verified on 10/10/2025
Background Check
Sergei Rubanov
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our standard diagnostic service fee is $70, which is applied toward the total repair cost if you decide to proceed with the repair.
We provide upfront, flat-rate estimates before any work begins — no hidden fees.
Discounts are occasionally available for returning customers and multiple-appliance service calls.
What is your typical process for working with a new customer?
When a new customer contacts us, we start by gathering details about the appliance issue to ensure we send the right technician and parts.
We then schedule a convenient service window and confirm the appointment.
During the visit, our technician performs a full diagnostic and provides a clear, upfront estimate.
If you choose to proceed, the $70 service fee is applied toward the total repair cost.
We complete the repair efficiently, test the equipment, and provide care and maintenance recommendations before leaving.
What education and/or training do you have that relates to your work?
Our technicians are professionally trained and certified in appliance repair and HVAC services.
We hold EPA 608 certification for refrigeration work and state contractor licenses in Washington and Oregon.
In addition, our team has completed technical training, manufacturer-specific programs (LG, Samsung, Whirlpool, True, Turbo Air, etc.), and ongoing hands-on education to stay current with modern appliance technologies and refrigerants such as R-290 and R-449A.
