Texas Best Stain
Texas Best Stain

Texas Best Stain

Contact for price

Scheduling
Deck services needed
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Introduction
We are a highly reputable family owned fence company specializing in new fences, decks, arbors, patio covers, automatic gates, staining, fence repair, concrete, and stonework. We service Plano, Allen, Frisco, McKinney and surrounding Dallas and Fort Worth areas. Our mission is to provide professional service and quality workmanship to each customer while keeping projects on time and under budget. We take pride in the quality of our work and create value through our competitive pricing and unbeatable warranties. Texas Best Stain looks forward to helping you with your next outdoor project!
Overview

Hired 31 times

20 employees

16 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash and Credit card.

Social media

Facebook

Projects and media

26 photos

Projects and media

26 photos

Reviews

Customers rated this pro highly for work quality, punctuality, and responsiveness.

Great 4.8

81 reviews

5
91%
4
3%
3
1%
2
1%
1
4%


pro avatar
Past Customer
Nov 10, 2014
·

From Facebook

From Facebook

Truly TEXAS BEST STAIN & FENCE WORK.
pro avatar
Tim M.
Feb 13, 2015
Texas Best Stain's reply
pro avatar
Past Customer
May 11, 2018
·

From Google

From Google

They did an excellent job.
Texas Best Stain's reply
Thank you!
pro avatar
Past Customer
May 27, 2018
·

From Google

From Google

The workmanship deserves 5 stars but the communication with the office forscheduling was so horrible that I can only give the company 3 stars. The person who came out for the quote was prompt and profesional and answered several questions via email while we were deciding which company to go with. We received 4 other quotes with 1 being very similar in pricing, but chose Texas Best Stain because of his knowledge and helpfulness. We were hoping the rest of our experience would be the same but it was not. Here is a copy of the 2 emails I sent the office manager, which sum up the reasons for the 3 star review:First email sent Wedmesday at 5 (after calling the office twice around 450 before they closed and getting no answer)The crew is still not here and my son goes to bed at 645. Our fence is over 3000 sq ft so even if they got here now I am betting they would not be done by the time he needs to go to bed and I dont want the washing to wake him up. Please contact the crew and reschedule.I am extremely frustrated. The clean was scheduled for Monday and got pushed back due to rain delays, which I understand. However, I am frustrated with the lack of communication since then. On Monday I was told theyd be here by 3 on Tuesday. At 3 there was no sign of them and I was told no later than 5. Right before 5 I called again and told you it was getting too late so I was rescheduled for first thing this morning. As of 2 today still no sign so I called again. You told me the circumstance and called back with an update and said if the crew couldnt come before 5 I would be told. Its 5 and still no communication.I understand delays happen but all contact after Monday has been initiated by me and that is unacceptable.Second email sent Wednesday around 7Wanted to Update you that at 6:50, I received a call from a crew member stating they would be here at 7:10. I received the call as I was rocking my son to sleep. Im very confused as to why I finally received communication 5 minutes after 6:45 (the time which I told you the crew needed to be gone). He said he would come tomorrow at 8. I really hope thats true.Thankfully the crew did come at 8 and did a great job, but the frustration with communication was ridiculous. If you choose to go with this company, you will receive quality work, but be prepared for a headache!
Texas Best Stain's reply
We apologize and will make sure we learn from this. This is not normal for us. Thank you.
pro avatar
Past Customer
Jul 19, 2018
·

From Google

From Google

Would NOT recommend.
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