- What should the customer know about your pricing (e.g., discounts, fees)?
We are definitely not the lowest priced folks but our work is great!
- What is your typical process for working with a new customer?
We start with a phone call after the customer has contacted us to gather requirements. This helps us evaluate whether we will be a good fit together. If all goes well, we set up a meeting to see the project and then send a quote. Some times a revision of the quote happens, depending on changes the customer wants. Once the quote is approved, we set a start and end date in a written contract with the terms outlined. We then start!
- What education and/or training do you have that relates to your work?
Engineer by training and the rest is experience in the construction space.