FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing based solely on your home's square footage and desired cleaning frequency—no walkthroughs, no unexpected fees, and no contracts. You can easily get an exact price quote online or over the phone in about two minutes. Plus, we never charge fee for rescheduling up to 24 hours before your appointment.
- What is your typical process for working with a new customer?
Getting started is quick and easy! Get an Instant Quote: Send us your home's square footage, and we’ll give you an exact price on the spot. Book Online: Choose a date and time that fits your schedule, selecting either a one-time cleaning or recurring service (weekly, bi-weekly, or monthly). The Cleaning Day: Our background-checked, professional cleaners will arrive on time and complete your cleaning backed by our full commercial liability insurance. Payment & Review: Seamlessly pay online or through Thumbtack with complete peace of mind.
- What education and/or training do you have that relates to your work?
Every member of our cleaning staff completes comprehensive hands-on training prior to stepping foot inside a home. We cover best practices for deep cleaning, specialized surface care (such as natural stone, hardwood, and luxury fixtures), proper sanitization protocols, and home security and privacy standards.