FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our commissions are paid the travel suppliers, not you!
- What is your typical process for working with a new customer?
We like to contact you via email or phone to get a feel for who you are and what you're needing. Then you'll go to our website and fill out a survey form (with an opportunity to win a drawing). We will go to work and stay in close contact with you until we find what you want!
- What education and/or training do you have that relates to your work?
We are part of the Cruise Planners franchise - we have had several ship tours, we had a week long STAR U training, plus we continue to learn online and through seminars at sea.