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About
CUSTOMER IS FIRST
Always do the right thing to solve the customer’s problem.
Develop and maintain a personal relationship with our customer.
Take pride in our work and our customer relationships.
WORK WITH A SENSE OF PURPOSE
Approach our work with a sense of duty and purpose- duty to the customer and purpose to make sure the job is done as efficiently as possible.
Make sure any work we do is 100% complete by the time we leave the job. This will include ordering and schedule parts or follow up visits, cleaning the job site, and completing tickets and paperwork proficiently.
Take the initiative in solving customer problems through innovative thinking and efficient solutions.
Be on time for all appointments
Overview
Hired 136 times
Background checked
15 employees
8 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
42 reviews
5
88%
4
5%
3
2%
2
0%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Remi J.
Sep 14, 2022
•
Hired on Thumbtack
They came on-time and gave us their honest evaluation. Told us straight what is needed and helped us understand the underlying issue. When they had to look for the part we need from a specialty store, they told us exactly what to expect in any case. Terry was very helpful and shared his vast knowledge with us. Both of them were professionals and didnt mind us asking them a lot of questions. Excellent job over all!
Details: 2 toilets • Toilet is running • Municipal water (most common) • House
Elite Texas Plumbing Services, LLC's reply
Remi thank you so much!!! We really do strive to do the best we absolutely can for our clients and I am pleased to know that was appreciated.
Toilet Repair
Imran k.
Dec 15, 2023
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Hired on Thumbtack
Service man delivered excellent service, showcasing expertise by swiftly troubleshooting the issue and clearly identifying the root cause.
Details: Repair • No hot water • Gas tank • Basement • House
Water Heater Repair or Maintenance
Pamela F.
Mar 2, 2023
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Hired on Thumbtack
Shawn was awesome in decoding the message for my issue. He was also able to tell me how I could prevent numerous issues with my plumbing by me changing my hair traps.... yes this is a commercial property I'm in reference to and they are shampoo bowls they had someone come out and assess so that they could properly ascertain what needs to happen
Details: One or more entire rooms • Install pipe to one or more rooms • Other pipe installation • Other plumbing installation or replacement • Hook-up appliance or fixture • Municipal water (most common) • Commercial
Elite Texas Plumbing Services, LLC's reply
Pamela we were happy to be of assistance! We know that being able to properly run your business is so important so being able to help yours be better makes us proud.
Plumbing Pipe Installation or Replacement
Cheri S.
May 20, 2024
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Hired on Thumbtack
Showed up right away, were respectful and didnt leave til everything was perfect! Highly recommend, I know I will use them for All my plumbing issues in the future. Thanks guys😉
Details: No, repair is not urgent • No, the building is not currently flooded • Water heater • House
Plumbing Pipe Repair
Dan S.
Aug 26, 2022
•
Hired on Thumbtack
They were very knowledgeable and expertly installed my new faucet and updated the kitchen sink plumbing and reinstallation my garbagedisposal.
Details: Yes, I need to replace a sink • Undermounted sink • Dropin sink • 1 sink • 1 faucet • House
Elite Texas Plumbing Services, LLC's reply
Dan, thank you for taking the time to leave us such a great review.
It was our pleasure to work with you and look forward to helping any way we can in the future!
Thanks again
Sink or Faucet Installation or Replacement
Credentials
Background Check
Ely Tovar
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing for our area. We offer a 10% discount to veterans. We charge a $50 estimate fee if you are outside our 15 miles radius but if you choose us we will roll that into the cost of the job.
What is your typical process for working with a new customer?
Upon initial contact we will get the name, address, phone number and email. We will then set an appointment of the customer's convenience for an estimate or service call for repair.
What education and/or training do you have that relates to your work?
The owner is a Responsible Master Plumber. This allows him to own a company and not just work for a plumbing company.
