FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and always will be. We believe in clear, upfront costs so you know exactly what you're paying for without any surprises. For both our DJ services and photo booth rentals, we require a 30% deposit to secure your booking. And rest assured, there are no hidden fees. What you see is what you get, ensuring a straightforward and stress-free planning process for your special day.
- What is your typical process for working with a new customer?
All bookings come with a complimentary consultation! For our wedding clients, we guide you through a comprehensive questionnaire that covers every aspect of your special day. Once you submit your responses, we use the consultation to review everything and ensure it aligns perfectly with your vision. The questionnaire is entirely electronic, and each client receives a unique link for easy access and updates.
- What education and/or training do you have that relates to your work?
At Sunkisst Entertainment, our team brings a wealth of experience and expertise to every event we handle. Our founder, Jared, has over 10 years of experience in the industry, DJing more than 60 weddings and events annually. His extensive background in customer service-focused positions before committing full-time to Sunkisst Entertainment has equipped him with excellent client relations and satisfaction skills. Additionally, Desiree, Jared's wife, plays a crucial role in our operations. She comes from a strong background in customer service and team leading, which demands exceptional skill and organization. Together, they ensure that every detail is expertly managed, providing our clients with a smooth and memorable experience.